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Anderson, Lance, Cronin, Candace, Fien-Helfman, Daniel, Cronin, Brian, Cook, Allison, Venner, Marie, Lodato, Mike, Transportation Research Board. "3.5 Principal Pools of Potential Workers to Meet Forecasted SOM Needs." NCHRP Report 693: Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management. Washington, DC: The National Academies Press, 2012.

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