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40 Table 12. Example reporting of Airport APM Performance Measure #2: Safety Incidents per 1,000 Vehicle Service Miles. February 2010 Month Year-to-Date SI/1kVSM 0.003 0.002 Safety Incidents, by Category and Classification, for February 2010 Mainline Property E.B. Fatalities Injuries Evacuations Derailments Damage Applications Month YTD Month YTD Month YTD Month YTD Month YTD Month YTD Weather -- -- -- -- -- -- -- -- -- -- -- -- Passenger -- -- 1 1 -- -- -- -- -- -- -- -- Sys. eqp. -- -- -- -- -- -- -- -- -- -- -- -- Facilities -- -- -- -- -- -- -- -- -- -- -- -- Utility -- -- -- -- 1 1 -- -- -- -- -- -- O&M -- -- -- -- -- -- -- -- -- -- -- -- Other -- -- -- -- -- -- -- -- -- -- -- -- as safety incidents, where appropriate, and categorizing safety ways cumulative-to-date, and it resets upon the start of the incidents by cause. Control center personnel usually perform new year. For example, if the monthly report is being issued these updates after each incident or before their shifts are com- for the month of February for a particular year, the reported plete. In many cases, this allows reports to be automatically monthly measure would be for the entire month of February, generated directly by the CCCS. It is recommended that this and the reported yearly measure would be the cumu lative process be instituted if the systems and data will support it. measure of Safety Incidents per 1,000 Vehicle Service Miles Other airport APM systems may have to rely on a process from January 1st through February 28th of that year. that is separate from the CCCS for this performance measure. An example of how Safety Incidents per 1,000 Vehicle Service For example, vehicle service miles may have to be obtained Miles performance measures could be reported for the month from the vehicle maintenance department, and safety incidents of February 2010, and the associated classifications and may have to be determined from a separate incident report- categories of those incidents are provided in Table 12, which ing system. If this is the case, then it is recommended that represents a more comprehensive level of reporting for this the data required for this performance measure be manually measure. The minimum data to be reported for this measure collected daily and entered in a file of a spreadsheet application would be as found on Form B in Exhibit A. containing the necessary formulas and placeholders to calculate the measure. 5.3.5Airport APM Performance Measure #3: In some cases, the information required to determine O&M Expense per Vehicle Service Mile whether an incident is a safety incident may not be readily available from data residing at the airport APM system. For example, if a passenger sustains an injury while in the system O&M Expense per Vehicle Service Mile is the operations but leaves the system and then requests emergency medical and maintenance expense for an airport APM system per assistance from airport life safety agencies while still at the vehicle service mile performed. It is defined as: airport, that information either may never be known or may only become known at a later date. In such case, the O&M d=1 OME m organization should have some protocol in place to be able Monthly OME vsm = d=1 VSM m to automatically be alerted to this type of information, when available, from life safety agencies at the airport. Regardless of how the data are collected, the safety incident OME y will need to be classified into one of the definitions described Yearly OME vsm = d=1 d=1 VSM y in Section, and the cause of the safety incident will need to be assigned. As mentioned previously, this is often accomplished through manual updates, regardless of the pro- Where: cess employed. To track performance over time, it is recommended that OMEvsm = O&M Expense per Vehicle Service Mile. Safety Incidents per 1,000 Vehicle Service Miles be calculated OME = O&M expense. O&M expense is the expenses asso for the month and year, with those measures reported monthly ciated with the operation and maintenance of the airport to the thousandths. The measure reported for the year is al- APM system that typically have a useful life of less than 1 year

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41 or an acquisition cost that equals the lesser of (1) $5,000 depreciation, purchase lease payments, expense transfers, or (2) the capitalization level established by the owner in and miscellaneous expenses such as dues and subscrip- accordance with its financial accounting practices. O&M tions, charitable donations, and travel and meetings. expense includes expenses for: VSM = Vehicle service miles. Vehicle service miles is defined Salaries, wages, and fringe benefits. The salaries, wages, as the total miles traveled by all in-service vehicles in the and fringe benefits expenses for all operations, main system, with a vehicle being in service when located in the tenance, and general and administrative personnel passenger-carrying portion of the system and when pas- employed to manage, operate, or maintain the airport sengers are able to use it for transport (see Section 5.2.2 for APM system. Fringe benefits are expenses for FICA; pen- further clarification). sion plans; hospital, medical, and surgical plans; dental d = Day of the month or year, as applicable. plans; life insurance plans; short-term disability plans; m = Days in the month. unemployment insurance; worker's compensation insur- y = Days in the year. ance; sick leave, holiday, vacation, and other paid absence pay; uniform and work clothing allowance; and other Data Requirements and Sources similar salaries, wages, and fringe benefits expenses. Services. The services expenses for managing, operating, The data and sources required to calculate the O&M Cost or maintaining the airport APM system, or the services per Vehicle Service Mile are provided in Table 13. expenses for supporting the operation and maintenance of the system, which include expenses for management Collection Techniques and Calculating service fees; advertising fees, where applicable; profes- and Recording the Measure sional and technical services; temporary help; contract operation and/or maintenance services; custodial services; It is recommended that the collection of data for the O&M security services; and expenses for other services. Expense per Vehicle Service Mile performance measure be Materials and supplies. The materials and supplies accomplished monthly and be reported no more frequently expenses required to manage, operate, or maintain the than monthly. airport APM system, which include expenses for vehicle As with previous measures, collection of vehicle service and non-vehicle maintenance materials and supplies, miles data may be able to be obtained automatically from administrative supplies, and expenses for other materials the CCCS, or, depending on the level of sophistication of the and supplies to operate or maintain the airport APM CCCS and/or output data from the airport APM system, may system. need to be obtained from the vehicle maintenance department. Utilities. The utilities expenses for operating or maintain- Airport APM O&M expense data may likely be obtained ing the airport APM system, including expenses for pro- from the owner of the airport APM system or the O&M services pulsion and system power and all other utilities expenses. provider, and may in certain cases incorrectly include expense Expenses for utilities not related to the operation or main- data not associated with the operations or maintenance of the tenance of the airport APM system are not to be included. airport APM system. The best example of this may be expenses Other. The other expenses for operating or maintaining for utility power, which may include expenses for power not the airport APM system, such as expenses for casualty associated with the operation or maintenance of the airport and liability, taxes, interest expense, leases and rentals, APM system. For example, the meters on some services serving Table 13. Data requirements and sources, Airport APM Performance Measure #3: O&M Expense per Vehicle Service Mile. Data Requirement Source Airport APM system owner's financial records and/or financial statements in its computerized Airport APM system O&M accounting system expenses, with and without Utilities service providers billing statements 1 utilities expenses, required for Operations and/or maintenance services operating and maintaining the provider's financial records and/or financial system statements in its computerized accounting system 2 Vehicle service miles ATS, CCCS Vehicle maintenance records