Below are the first 10 and last 10 pages of uncorrected machine-read text (when available) of this chapter, followed by the top 30 algorithmically extracted key phrases from the chapter as a whole.
Intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text on the opening pages of each chapter.
Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.
Do not use for reproduction, copying, pasting, or reading; exclusively for search engines.
OCR for page 63
63
appendix a
Contents
66 Section 1Preface
67 Section 2 Research for Performance Measurement
67 2.1 Research for Performance Measurement--In General
672.1.1 Balanced Scoreboard
682.1.2 Data Envelopment Analysis
682.1.3 Network Models
682.1.4 Summary
68 2.2 APM Performance Measurement
682.2.1 Applied Methods
692.2.1.1 System Dependability Method
692.2.1.2 Contract Service Dependability Method
702.2.1.3 System Service Availability Method
712.2.1.4 Paris Airport Authority Method
712.2.2 Theoretical Methods
712.2.2.1 Airport APM Performance Measurement:
Network Configuration and Service Availability
712.2.2.2 Defining and Measuring Service Availability
for Complex Transportation Networks
722.2.2.3 RAM: Reliability, Availability and Maintainability
of APM Systems
72 2.3 Public Transit Performance Measurement
722.3.1 Historical Development
732.3.2 Concentrated Efforts
732.3.2.1 TCRP Report 88
732.3.2.2 Conferences on Transportation Performance Measures
742.3.2.3 National Transit Database
752.3.3 International Practices
75 2.4 Airline Performace Measurement
762.4.1 Government-Monitored Measures
772.4.1.1 BTS-Monitored Measures
77 2.4.2 Airport Operator/Airline Measures
78 2.4.3 Other Airport Agency Measures
78 2.4.4 Design Recommendations, Standards, and Levels of Service
OCR for page 64
64
78 2.5 Highway Performance Measurement
78 2.5.1 FHWA Performance Measurement Program
802.5.1.1 90th or 95th Percentile Travel Time
802.5.1.2 Buffer and Planning Time Indices
81 2.5.2 National Transportation Operations Coalition
812.5.2.1 Customer Satisfaction
812.5.2.2 Incident Duration
812.5.2.3Throughout
82 2.5.3 Freeway Performance Measurement: NCHRP Project 3-68
822.5.3.1 Vehicle Miles of Travel
822.5.3.2Safety
822.5.3.3 Fuel Consumption per Vehicle Mile Traveled
82 2.6 Conclusion
84 Section 3 Appendix A Bibliography
84 3.1 Performance Measurement--In General
84 3.2APMs
85 3.3 Public Transit
85 3.4Airlines
86 3.5Highways
87 Section 4 Survey Plan and Instrument (Task 3)
87 4.1 Survey Sites and Site Visits
87 4.1.1 Identify Candidate APM Systems to Survey
87 4.1.2 Select Final APM Systems to Survey
87 4.1.3 Select APM Systems for Site Visits
89 4.2 Survey Instrument
89 4.2.1 Develop Survey Instrument
894.2.2 Conduct Site Visits
90 4.2.3 Finalize Survey Instrument
90 4.3 Survey Plan
90 4.3.1 Step 1: Distribute Introductory Letter
90 4.3.2 Step 2: Determine Willingness to Participate in Survey
90 4.3.3 Step 3: Report to ACRP Panel on Participation Ratio
91 4.3.4 Step 4: Distribute Survey
91 4.3.5 Step 5: Verify Receipt of Survey
91 4.3.6 Step 6: Receive Survey Responses
91 4.3.7 Step 7: Survey Follow-Up
91 4.3.8 Step 8: Report to ACRP Panel on Response Ratio
91 4.3.9 Step 9: Compile Data and Clarify Responses
91 4.3.10 Step 10: Transmit Thank-You Letters to Respondents
92 Section 5 Survey Implementation and Data Analysis (Task 4)
92 5.1 Survey Implementation
92 5.1.1 Section 1: General Information
92 5.1.2 Section 2: Performance Measures
93 5.1.3 Section 3: Data Collection
93 5.1.4 Section 4: Suggestions for Improving APM Performance Measures
94 5.1.5 Section 5: System and Operating Characteristics
95 5.1.6 Section 6: Cost
95 5.1.7 Section 7: Other
OCR for page 65
65
95 5.2 Survey Response Data, Compilation, and Analysis
95 5.2.1 Age of Airport APM Systems Surveyed
95 5.2.2 System and Operating Characteristics
1005.2.3 O&M Cost
1005.2.4 Performance Measures
1055.2.5 Data Collection
105 5.2.6 Suggestions for Improving Airport APM Performance Measures
106 Section 6 Airport APM Survey
