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OCR for page 66
66 S e c t i o n 1 Preface The objective of ACRP Project 03-07 was to provide a user- document. As a result, this appendix is provided to document friendly guidebook for measuring performance of APM systems the relevant historical work accomplished on the project at airports. Specifically, the guidebook identifies a set of perfor- that helps form the basis of the main body of the guidebook, mance measures and associated data requirements for airport including a more detailed summary of the research conducted APM operators to assess and improve performance, compare on performance measurement, generally and as applied to APM systems, and plan and design future APM systems. The APMs, public transit, airlines, and highways. The appendix performance measures address the efficiency, effectiveness, also contains information about the survey conducted on the and quality of APM systems at airports, particularly focusing project, including the survey plan specifics, a copy of the survey, on impacts on APM passengers and on airport performance. and the survey response data and analysis undertaken as part Throughout the course of the project, research was con- of the research effort. ducted and work developed that contributed in shaping the By providing some of the underlying details of the project's guidebook. This research and work, however, are not directly research and work efforts in the appendix, the end user can gain germane to the objective of the guidebook and therefore not a more thorough understanding of the resulting guidebook and appropriate to be incorporated within the main body of that approach provided.