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86 [2.4.9] International Civil Aviation Organization, International Stan- [2.5.4] Federal Highway Administration. Travel Time Reliability: Mak- dards and Recommended Practices for Facilitation, Annex 9. 9th edi- ing it There on Time, All the Time. Cambridge Systematics, Inc., tion. ICAO, 2006. and Texas Transportation Institute. http://www.ops.fhwa.dot.gov/ [2.4.10] Massachusetts Port Authority (Massport). Press release, publications/tt_reliability/TTR_Report.htm. Accessed February 2/15/2001. http://www.massport.com/about/press01/press_news_ 2006. performance.html. Accessed September 2007 [2.5.5] Federal Highway Administration. Office of Operations. Opera- tions Performance Measurement. http://www.fhwa.dot.gov/aboutus/ one_pagers/perf_measurement.pdf. FHWA-OP-04-039. Accessed 3.5Highways April 2004. [2.5.1] Federal Highway Administration. Traffic Congestion and Reli- [2.5.6] Cambridge Systematics, Inc., Texas Transportation Institute, ability: Trends and Advanced Strategies for Congestion Mitigation: University of Washington, and Dowling Associates. NCHRP Web- Final Report. Cambridge Systematics, Inc., and Texas Transporta- Only Document 97: Guide to Effective Freeway Performance Mea- tion Institute. September 2005. surement: Final Report and Guidebook. Transportation Research [2.5.2] Federal Highway Administration. Office of Operations. National Board of the National Academies, Washington, D.C., 2006. http:// Transportation Operations Coalition. http://www.ops.fhwa.dot. onlinepubs.trb.org/onlinepubs/nchrp/nchrp_w97.pdf. Accessed gov/nat_dialogue.htm. Accessed October 2007. August 2006. [2.5.3] Federal Highway Administration. Office of Operations. The [2.5.7] National Transportation Operations Coalition. Performance National Transportation Operations Coalition. http://www.ops. Measurement Initiative: Final Report. Accessed July 2005. fhwa.dot.gov/aboutus/one_pagers/ntoc.htm. Accessed October [2.5.8] National Transportation Operations Coalition. Performance 2007. Measures. http://www.ntoctalks.com. Accessed October 2007.