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[2.4.9] International Civil Aviation Organization, International Stan- [2.5.4] Federal Highway Administration. Travel Time Reliability: Mak-
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ability: Trends and Advanced Strategies for Congestion Mitigation: University of Washington, and Dowling Associates. NCHRP Web-
Final Report. Cambridge Systematics, Inc., and Texas Transporta- Only Document 97: Guide to Effective Freeway Performance Mea-
tion Institute. September 2005. surement: Final Report and Guidebook. Transportation Research
[2.5.2] Federal Highway Administration. Office of Operations. National Board of the National Academies, Washington, D.C., 2006. http://
Transportation Operations Coalition. http://www.ops.fhwa.dot. onlinepubs.trb.org/onlinepubs/nchrp/nchrp_w97.pdf. Accessed
gov/nat_dialogue.htm. Accessed October 2007. August 2006.
[2.5.3] Federal Highway Administration. Office of Operations. The [2.5.7] National Transportation Operations Coalition. Performance
National Transportation Operations Coalition. http://www.ops. Measurement Initiative: Final Report. Accessed July 2005.
fhwa.dot.gov/aboutus/one_pagers/ntoc.htm. Accessed October [2.5.8] National Transportation Operations Coalition. Performance
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