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Rights & Permissions Free PDF Access Sign in to download PDF book and chapters Free Resources Display this book on your site! Related Titles TCRP Synthesis 96: Off-Board Fare Payment Using Proof-of-Payment Verification TCRP Synthesis 90: Video Surveillance Uses by Rail Transit Agencies Other Related Titles TCRP Synthesis 93: Practices to Protect Bus Operators from Passenger Assault (2011) Transit Cooperative Research Program Synthesis Program (TCRPSYNTH) Citation Manager Export the bibliographic data for this book in your chosen format Web Search Builder Use this book's key terms to search within this book, across our collection, or across the Web. Skim This Chapter Skim this chapter and use this chapter's key terms to search within this book. Reference Finder Paste in your own text to find books that relate to your topic. Citation Manager Nakanishi, Yuko J, Fleming, William C, Transportation Research Board. "Appendix B - List of Survey Participants." TCRP Synthesis 93: Practices to Protect Bus Operators from Passenger Assault. Washington, DC: The National Academies Press, 2011. Please select a format: Page 116   E-mail Share on facebook Facebook Share on delicious Delicious Share on stumbleupon Stumble Share on twitter Twitter More Sharing ServicesMore Page 116 Front Matter (R1-R9) Summary (1-6) Background (7-9) Technical Approach to Project (10-10) Report Organization (11-11) Transit Security (12-12) Workplace Violence (13-13) Bus Operator Training and Selection (14-14) Self-Defense (15-16) Bus Operator Perspective (17-17) International Studies (18-18) Fare and Rules Enforcement (19-21) Assault Characteristics (23-23) Training (24-24) Data Collection and Reporting (25-25) Methods to Address Operator Assaults (26-27) Impact of Violence Against Operators (28-28) Effective Measures (29-32) Barriers (33-36) Information Management and Crime Analysis (37-38) Video Surveillance (39-41) Audio Surveillance (42-44) Automatic Vehicle Location System (45-45) Emergency Communications (46-46) DNA Kits (47-47) Bus Operator Selection (48-49) Policing (50-50) Self-Defense Tools (51-52) Self-Defense Training (53-54) Customer Service Training (55-55) Behavioral Assessment Training (56-57) Suspension-of-Service Policy (58-60) Fare Policy (61-62) Employee Assistance (63-63) Passenger Outreach (64-65) School and Community Outreach (66-67) Other Policies (68-69) Summary of Findings (70-70) Further Research (71-72) Acronyms and Abbreviations (73-73) References (74-74) Bibliography (75-77) Glossary (78-80) Appendix A - Supplemental Information (81-115) Appendix B - List of Survey Participants (116-117) Appendix C - Survey Instrument (118-126) Abbreviations used without definitions in TRB publications (127-127)

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OCR for page 116
116 APPENDIX B List of Survey Participants AGENCY CITY STATE Berkshire Regional Transit Authority Pittsfield MA Broward County Transit Pompano Beach FL Calgary Transit Calgary Alberta Capital District Transportation Authority (CDTA) Albany NY Central Florida Regional Transportation Authority dba LYNX Orlando FL Central Ohio Transit Authority Columbus OH Chicago Transit Authority Chicago IL Chongqing Bus Rapid Transit Development Co. Ltd Chongqing China City of Detroit Department of Transportation Detroit MI Coast Mountain Bus Company Surrey BC Community Transit Everett WA Connecticut Transit Hartford CT Citibus Davenport IA Decatur Public Transit System Decatur IL Edmonton Transit System Edmonton AB Estuary Transit District Centerbrook CT First Transit Rancho Dominguez CA First Transit (Pioneer Valley Transit Authority) Springfield MA Greater Cleveland Regional Transportation Authority (GCRTA) Cleveland OH Golden Gate Transit San Rafael CA Greater Bridgeport Transit Bridgeport CT Greater Peoria Mass Transit District (CITYLINK) Peoria IL Green Bay Metro Green Bay WI Hampton Roads Transit Hampton VA Indianapolis Public Transportation Corporation (IndyGo) Indianapolis IN Jacksonville Transportation Authority Jacksonville FL King County Metro Transit Seattle WA L.A. Metro Los Angeles CA

OCR for page 117
117 AGENCY CITY STATE Laredo Transit Management/El Metro Laredo TX Madison Metro Transit Madison WI Manchester Transit Authority Manchester NH MBTA Transit Police Department Boston MA Metro Transit Police Department Minneapolis MN Metropolitan Transit System (MTS) San Diego San Diego CA Miami­Dade Transit Miami FL Milwaukee County Transit System Milwaukee WI Minnesota Valley Transit Authority Burnsville MN Montgomery County Department of Transportation Ride On Rockville MD MTA Police Force (Maryland) Baltimore MD MV Transportation/Foot Hill Transit Arcadia CA MVRTA Haverhill MA NJ Transit Newark NJ North County Transit District Oceanside CA NYC Transit New York NY Pace Suburban Bus North Aurora IL Palm Tran WPB FL Pierce Transit Lakewood WA Pinellas Suncoast Transit Authority St. Petersburg FL Port Authority of Allegheny County Pittsburgh PA Regional Transportation District Denver CO Riverside Transit Agency Riverside CA Rochester Genesee Regional Transportation Authority Rochester NY Sioux Area Metro Sioux Falls SD Sun Metro El Paso TX Toronto Transit Commission Toronto Ont Transit Authority of River City (TARC) Louisville KY TriMet Portland OR VIA Metropolitan Transit San Antonio TX Winnipeg Transit Winnipeg MB Washington Metropolitan Area Transit Authority (WMATA) Washington DC Anonymous Agencies = 6