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27 REFERENCES Airports Council InternationalâNorth American, â2009 ACI-NA Insurance and Risk Management Conference,â ACI E-Library, 2009 [Online]. Available: http://www. aci-na.org/static/entransit/General%20Session%20 1%20-%20Clay%20Hill.pdf. Arnold, P., âA Short History of Risk Management: 1900 to 2002,â McCombs School of Business, University of Texas at Austin, 2002 [Online]. Available: http://www. mccombs.utexas.edu/dept/irom/bba/risk/rmi/arnold/ downloads/hist_of_rm_2002.pdf. International Risk Management Institute, âGlossary of Insurance & Risk Management Terms,â IRMI Online, 2010 [Online]. Available: http://www.irmi.com/online/ default.aspx. LeStrange, K.J., âCaptives, Reinsurance, and the Renais- sance Risk Manager,â Risk Management, 1993 [Online]. Available: http://findarticles.com/p/articles/mi_qa5332/ is_n8_v40/ai_n28627670/?tag=content;col1. Macdermott, M., âLearn from Airport Mistakes: Report,â Business Insurance, 1999 [Online]. Available: http:// www.businessinsurance.com /ar t icle /19990314/ ISSUE0101/1000976