• Front Matter R1-R10

• Summary 1-2

• Background 3-4

• Project Objectives, Methods, and Scope 5-6

• Conceptual Framework for Commercial Vehicle Operations Risk Avoidance Strategies 7-8

• Preventive Maintenance 9-9

• Minimizing Loading, Unloading, and Related Delays 12-12

• Optimizing Routing and Navigation 13-15

• Road Selection: Divided Versus Undivided Roads 16-16

• Avoiding Work Zones 17-17

• Avoiding Traffic 18-18

• Efficient Scheduling: Optimal Times for Safe Travel 19-19

• Avoiding Adverse Weather 20-20

• Vehicle Size and Configuration 21-22

• Onboard Computers and Mobile Communications 23-23

• Team Driving 24-24

• Fuel Economy and Safety 25-26

• Monitoring Vehicle Condition 27-27

• General Relationship Between Efficiency and Safety 28-29

• Overview of Survey Approach, Analysis, and Interpretation 30-30

• Motor Carrier Safety-Manager Survey Methods 31-31

• Motor Carrier Safety-Manager Survey Results 32-37

• Other-Expert Survey Methods 38-38

• Other-Expert Survey Results 39-41

• Case Study A: Large Truckload Carrier 42-42

• Case Study C: Large Truckload Carrier 43-43

• Case Study D: Large Truckload Carrier 44-44

• Case Study E: Medium-Sized Regional Truckload Carrier 45-45

• Case Study G: Large Retail Chain Private Fleet 46-46

• Case Study H: Large Utility Private Fleet 47-47

• Case Study I: Medium-Sized Private and For-Hire Food and General Cargo Carrier 48-48

• Case Study K: Small Charter and Scheduled Bus Service 49-50

• Safety-Relevant Carrier Efficiencies 51-53

• Reported Effective Carrier Practices 54-54

• Research and Development Needs 55-57

• References 58-61

• Acronyms 62-62

• Glossary 63-63

• Appendix A - Project Survey Forms 64-64

• Appendix A1 - Safety-Manager Questionnaire 65-66

• Appendix A2 - Other-Expert Questionnaire 67-68

• Abbreviations used without definitions in TRB publications 69-69

Bergoffen, Gene, Knipling, Ronald R, Transportation Research Board " Other-Expert Survey Results ." CTBSSP Synthesis 20: Potential Safety Benefits of Motor Carrier Operational Efficiencies . Washington, DC: The National Academies Press, 2011 .

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