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CONTENTS 1 SUMMARY 3 CHAPTER ONE INTRODUCTION Background, 3 Project Objectives, Methods, and Scope, 4 7 CHAPTER TWO OVERVIEW OF DRIVER INDIVIDUAL DIFFERENCES General Driver Qualifications, 7 Safety-Relevant Driver Traits and Other Characteristics, 8 Major Retention-Related Personal Traits, 19 22 CHAPTER THREE REVIEW OF DRIVER SELECTION TESTS AND MEASUREMENTS Overview of Commercial Driver Selection and Hiring, 22 Test Characteristics and Requirements, 23 Safety-Related Driver Employment Tests, 28 Tests for Retention Likelihood, 36 38 CHAPTER FOUR SURVEY METHODS AND RESULTS Overview of Survey Approach, Analysis, and Interpretation, 38 Motor Carrier Safety Manager Survey Methods, 39 Motor Carrier Safety Manager Survey Results, 40 âOther Expertâ Survey Methods, 44 âOther Expertâ Survey Results, 45 48 CHAPTER FIVE CASE STUDIES Case Study A: Large Truckload Carrier, 48 Case Study B: Large Truckload Carrier, 49 Case Study C: Large Truckload Carrier, 50 Case Study D: Large Truckload Carrier, 51 Case Study E: Medium-Sized Regional Truckload Carrier, 51 Case Study F: Medium-Sized Truckload Carrier with Hazmat Operations, 54 Case Study G: Large Retail Chain Private Fleet, 55 Case Study H: Medium-Sized Private and For-Hire Food and General Cargo Carrier, 55 Case Study I: Small Charter Bus Service, 56 Case Study J: Small Charter/Scheduled Bus Service, 57 59 CHAPTER SIX CONCLUSIONS Driver Individual Differences and Safety, 59 Driver Selection Tools and Practices, 60 Reported Effective Carrier Practices, 62 Research and Development Needs, 63 66 ACRONYMS 67 GLOSSARY 69 REFERENCES
74 APPENDIX A PROJECT SURVEY FORMS Appendix A1 Safety Manager Questionnaire, 74 Appendix A2 Other Expert Questionnaire, 77 81 APPENDIX B SAMPLE COMPANY TOOLS FOR IMPROVING DRIVER SELECTION Appendix B1 Daecher Validation Process, 82 Appendix B2 Kriska Professional Transport Operator Job Description, 83 Appendix B3 Kriska Driver Applicant Interview Questions, 88 Appendix B4 Driver Application: American Central Transport, 92 Appendix B5 New York State Biennial Behind the Wheel Road Test Rating Form, 97 Appendix B6 New York State Report on Annual Defensive Driving Performance, 98
