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APPENDIX A
Survey Forms
Driver Distraction Screening Survey
for Motor Carrier and Motor Coach Managers
August 4, 2011
This survey is being distributed as part of the Transportation Research Board Commercial Truck & Bus Safety
Synthesis Program project MC-24: Distracted Driving Countermeasures for Commercial Vehicles.
The project examines distracted driving, with emphasis on commercial drivers, and the effectiveness of counter-
distraction devices. The approach consists of both literature review and surveys of industry professionals to assess
the current state of practice.
For purposes of this survey, distracted driving for commercial drivers is defined as attending to tasks not directly
related to operating the vehicle. (Driver interaction with integrated displays and controls implemented by the
vehicle manufacturer is considered to be part of vehicle operation, as well as reading and comprehending roadside
signage.)
As a trucking industry professional your knowledge and opinions are important to this study. This survey seeks
your input on various driver distraction issues. The survey will take about 10 minutes to complete. There is also a
space for your comments and suggestions. Final research results will be provided to interested parties and
stakeholders, but all information provided by you will be kept strictly confidential! The information collected
from this survey will not be used for any other purposes.
This screening survey will be followed by a small number of structured interviews with fleet managers as to current
and potential tactics and training methodologies to aid motor carriers / drivers in avoiding a crash through awareness
of dangerous actions and possible countermeasures.
Thank you for your participation and support!
If you would like us to send you a copy of the project's final report, please complete information below:
Name:_____________________________ Phone:_____________________________
Company:__________________________ Email:_____________________________
Job Title: ___________________________
Background Information
1. Number of years you have been a manager for commercial vehicle operations:_____ years
2. Your approximate number of years experience in commercial vehicle operations: _____ years
3. Please estimate the percent of your work time focused primarily on safety concerns (as opposed to other,
non-safety management areas such as operational management, administration, and sales): _______ %
4. Number of power units in your company's fleet: _______ power units
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5. How would you characterize your fleet's primary operation (select one)
For hire: local/short-haul (less than 100 miles from home base)
For hire: long-haul (over 500 miles from home base)
Private Fleet: long-haul
Private Fleet: local/short-haul
Passenger carrier: long-haul
Passenger carrier: local transit
Other (please specify): _________________________________________________________
6. What is your primary type of business? (check all that apply)
Truckload
Less-than-Truckload
Bulk/Tankers
Hazmat
Specialized
Private Fleet
Other (please specify): _________________________________________________________
7. What type of truck drivers do you primarily employ? (check all that apply)
Employee Drivers
Owner-Operators with own authority
Leased Owner-Operators/Independent Contractors
Role of Driver Distraction in the Overall Safety Picture
1. Driver distraction, from all sources (internal and external), is a significant safety issue for my fleet
operations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
2. Driver distraction from drivers' personal electronic devices brought into the vehicle is, in particular, a
significant safety issue for my fleet operations. (Personal electronic devices are defined here as cell
phones, smart phones, electronic tablets (such as iPads), and portable music players (such as iPods).)
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
3. Driver distraction from job-related electronic devices (i.e., dispatch and/or customer interface) is, in
particular, a significant safety issue for my fleet operations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Please provide any further comments on your view of safety management issues relating to driver distraction.
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
Assessment of Distracted Driving
1. Please indicate which of the following behaviors while driving you believe constitute distracted driving
(select all that apply):
passenger interactions
personal: eating, drinking, smoking
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personal: grooming/hygiene
reading a map or directions
reading billboards
talking on mobile phone (hand-held)
talking on mobile phone (hands-free)
texting/dialing on mobile phone
searching for objects in the cab
reaching for objects in the cab
adjusting on-board entertainment or climate control systems
other (please specify)____________________________________________________________
2. Please indicate which of the following devices you believe contribute to distracted driving (select as
many as applicable):
personal electronic devices
job-related electronic and/or dispatching devices
aftermarket active safety systems (lane departure warning, forward collision warning, etc.)
onboard entertainment systems
GPS navigation systems
Weigh-in-motion or vehicle-in-motion inspections
other (please specify) ___________________________________________________________
Please provide any further comments on your view of behavioral- and device-related driver distraction.
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
Identification of Effective Distracted Driving Countermeasures
Please indicate which of the following distracted driving countermeasures you believe to be effective
(whether present or not in your current operations)
External to Company
insurance penalties for phone-linked crashes
increased fines for crashes with cell phone use
cell phone prohibition laws
broad education campaigns on risk of driving while using cell phones in particular
broad education campaigns on risks of distracted driving in general
Internal to Company
maintaining a strong safety culture
strong focus on recruiting drivers with a demonstrated safety record
clear employee policies and consequences for policy violation
specific training techniques
Please elaborate:__________________________________________________________
having a post-incident coaching tool (or metric) that addresses potential distraction issues that
could have played a role in a safety critical event
Internal to Vehicle
company policy banning use of all personal communication devices while driving
company policy only banning cell phone use while driving
company policy only allowing hands-free or voice-operated communication devices while
driving
fleet managers locking out certain functions on employer-provided communication devices
use of in-vehicle placards to remind drivers to "stay alert"
paying careful attention to placement of aftermarket devices within vehicle to minimize
distraction
providing messaging from dispatcher with different levels of urgency so that driver can defer
reading non-emergency messages
using active safety systems to augment driver's situational awareness and improve reaction
time
physiological monitoring of driver attention placement (typically head- or eye-trackers) and
warning driver when needed
monitoring systems that provide retrospective feedback on the driver's distraction state
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conducting observations / ride-alongs to assess driver's behavior and provide feedback
use of on-board safety monitoring systems which capture video of the driver and traffic
environment when extreme maneuvers occur to identify training needs
Other
other (please specify) _______________________________________________________________
Please provide any further comments on effective driver distraction countermeasures.
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
Assessment of Driver-Machine Interface Techniques
A series of questions assessing opinions on the relative effectiveness of (a) audible, (b) visual, and (c) haptic means
of communicating information to the driver via devices not integrated into the vehicle
1. Please indicate your view of the effectiveness of driver warnings based on audible alerts.
Highly Effective
Effective
Neutral
Ineffective
Highly Ineffective
2. Please indicate your view of the effectiveness of driver warnings based on visual alerts.
Highly Effective
Effective
Neutral
Ineffective
Highly Ineffective
3. Please indicate your view of the effectiveness of driver warnings based on haptic alerts (such as a
vibrating seat or steering wheel).
Highly Effective
Effective
Neutral
Ineffective
Highly Ineffective
4. Please indicate your view of the effectiveness of graded warnings (early indication of potential issue
with warning escalating as situation becomes more risky) versus single stage warnings.
Highly Effective
Effective
Neutral
Ineffective
Highly Ineffective
Please provide any further comments on your view of effective driver-vehicle interfaces.
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
Follow-Up
Please indicate here if you would be willing to participate in a follow-up interview of approximately
½ hour, focusing on your fleet's experience with distracted driving issues.
Yes
No
Thank you for your time. Please submit your survey in one of the following ways.
Email: richardbishop@mindspring.com
Fax: Richard Bishop, Bishop Consulting, 443 200 1225
