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Rights & Permissions Free PDF Access Sign in to download PDF book and chapters Free Resources Display this book on your site! Related Titles TCRP Report 115: Smartcard Interoperability Issues for the Transit Industry TCRP Synthesis 93: Practices to Protect Bus Operators from Passenger Assault Other Related Titles TCRP Synthesis 96: Off-Board Fare Payment Using Proof-of-Payment Verification (2012) Transit Cooperative Research Program Synthesis Program (TCRPSYNTH) Citation Manager Export the bibliographic data for this book in your chosen format Web Search Builder Use this book's key terms to search within this book, across our collection, or across the Web. Skim This Chapter Skim this chapter and use this chapter's key terms to search within this book. Reference Finder Paste in your own text to find books that relate to your topic. Citation Manager Larwin, Thomas F, Koprowski, Yung, Transportation Research Board. "APPENDIX E - Example of a Manual and Standard Operating Procedures (SOPs)." TCRP Synthesis 96: Off-Board Fare Payment Using Proof-of-Payment Verification. Washington, DC: The National Academies Press, 2012. Please select a format: Page 113   E-mail Share on facebook Facebook Share on delicious Delicious Share on stumbleupon Stumble Share on twitter Twitter More Sharing ServicesMore Page 113 TCRP Synthesis 96 Off-Board Fare Payment Using Proof-of-Payment Verification (1-1) Transportation Research Board 2011 Executive Committee (2-2) Off-Board Fare Payment Using Proof-of-Payment Verification (3-3) Transit Cooperative Research Program (4-4) The National Academies (5-5) TCRP Committee for Project J-7 (6-6) Preface (7-8) Contents (9-10) Summary (11-14) Study Process and Technical Approach (15-17) Report Organization (18-19) Experiences with Proof-of-Payment Implementation (20-20) Measuring Fare Evasion (21-21) Managing Proof-of-Payment Within the Transit Organization (22-22) Fare Collection and Fare Evasion in the Media (23-23) Organizational and Personnel Aspects of the Fare Enforcement Function (24-24) Monitoring and Inspecting for Fare Payment (25-25) Measuring Performance (26-30) Legal Aspects and Adjudication (31-32) Proof-of-Payment Fare Collection Operations (33-34) Fare Media and Fare Purchase Options (35-35) Ticket Vending Machines (36-36) Transit Industry Pulse Regarding Proof-of-Payment Fare Collection (37-38) Buffalo, New York - Niagara Frontier Transportation Authority (NFTA) (39-42) Dallas, Texas - Dallas Area Rapid Transit (DART) (43-47) Los Angeles, California - Los Angeles County Metropolitan Transportation Authority (LA METRO) (48-54) Minneapolis-St. Paul, Minnesota - Metro Transit (55-60) New York City, New York - New York City Transit (NYCT) (61-65) Phoenix Arizona - Valley Metro Rail, Inc. (METRO LIGHT RAIL) (66-70) San Francisco, California - San Francisco Municipal Transportation Agency (SFMTA, MUNI) (71-78) Summary of Case Study Operators (79-81) Summary: Survey of Proof-of-Payment Operators (82-82) Summary: Common Practices from Case Studies (83-83) Suggestions for Additional Research (84-85) ACRONYMS (86-87) REFERENCES (88-89) BIBLIOGRAPHY (90-91) APPENDIX A - Survey Instrument (92-105) APPENDIX B - Participating Agencies (106-107) APPENDIX C - Example of Statutory Provisions Concerning Fare Evasion Enforcement (108-111) APPENDIX D - Example Performance Report (112-112) APPENDIX E - Example of a Manual and Standard Operating Procedures (SOPs) (113-126) APPENDIX F - Example of Enforcement/Inspector Job Description (127-127) Cover3 (128-128) Cover4 (129-129)

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