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TCRP Synthesis 96: Off-Board Fare Payment Using Proof-of-Payment Verification (2012)
Transit Cooperative Research Program Synthesis Program (TCRPSYNTH)

Citation Manager

Larwin, Thomas F, Koprowski, Yung, Transportation Research Board. "Report Organization." TCRP Synthesis 96: Off-Board Fare Payment Using Proof-of-Payment Verification. Washington, DC: The National Academies Press, 2012.

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TCRP Synthesis 96 Off-Board Fare Payment Using Proof-of-Payment Verification (1-1)
Transportation Research Board 2011 Executive Committee (2-2)
Off-Board Fare Payment Using Proof-of-Payment Verification (3-3)
Transit Cooperative Research Program (4-4)
The National Academies (5-5)
TCRP Committee for Project J-7 (6-6)
Preface (7-8)
Contents (9-10)
Summary (11-14)
Study Process and Technical Approach (15-17)
Report Organization (18-19)
Experiences with Proof-of-Payment Implementation (20-20)
Measuring Fare Evasion (21-21)
Managing Proof-of-Payment Within the Transit Organization (22-22)
Fare Collection and Fare Evasion in the Media (23-23)
Organizational and Personnel Aspects of the Fare Enforcement Function (24-24)
Monitoring and Inspecting for Fare Payment (25-25)
Measuring Performance (26-30)
Legal Aspects and Adjudication (31-32)
Proof-of-Payment Fare Collection Operations (33-34)
Fare Media and Fare Purchase Options (35-35)
Ticket Vending Machines (36-36)
Transit Industry Pulse Regarding Proof-of-Payment Fare Collection (37-38)
Buffalo, New York - Niagara Frontier Transportation Authority (NFTA) (39-42)
Dallas, Texas - Dallas Area Rapid Transit (DART) (43-47)
Los Angeles, California - Los Angeles County Metropolitan Transportation Authority (LA METRO) (48-54)
Minneapolis-St. Paul, Minnesota - Metro Transit (55-60)
New York City, New York - New York City Transit (NYCT) (61-65)
Phoenix Arizona - Valley Metro Rail, Inc. (METRO LIGHT RAIL) (66-70)
San Francisco, California - San Francisco Municipal Transportation Agency (SFMTA, MUNI) (71-78)
Summary of Case Study Operators (79-81)
Summary: Survey of Proof-of-Payment Operators (82-82)
Summary: Common Practices from Case Studies (83-83)
Suggestions for Additional Research (84-85)
ACRONYMS (86-87)
REFERENCES (88-89)
BIBLIOGRAPHY (90-91)
APPENDIX A - Survey Instrument (92-105)
APPENDIX B - Participating Agencies (106-107)
APPENDIX C - Example of Statutory Provisions Concerning Fare Evasion Enforcement (108-111)
APPENDIX D - Example Performance Report (112-112)
APPENDIX E - Example of a Manual and Standard Operating Procedures (SOPs) (113-126)
APPENDIX F - Example of Enforcement/Inspector Job Description (127-127)
Cover3 (128-128)
Cover4 (129-129)