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13 · Strengthen fare enforcement by pursuing ways to link sit operations. This loss of income can, in turn, be directly violation tickets with other governmental functions related to an equal amount of subsidy that is required from (e.g., driver license renewal) to create significantly taxpayer sources. enhanced consequences of evasion. · Shift the TransLink security group to a risk-based allo- As a consequence, the media attention is deserved, and cation of fare checking to focus on stations and routes the performance reports and independent audits mentioned with higher potential revenue loss. above are ways that transit management gives the subject · Strengthen fare enforcement by implementing more its attention. A search of news reports in late 2010 and early significant consequences to evaders, including removal 2011--newspaper articles, television reports, Internet blogs-- from the property. provides a sample of how transit fare evasion is reported by the media. The reports show that there is no standard when it Manuals and Standard Operating Procedures Pertaining comes to treating information dealing with revenue loss, and to Proof-of-Payment any dollar lost is a significant matter to taxpayers. A variety of manuals and SOPs have been developed by The point of this discussion is to note the importance of transit properties for carrying out the operation of PoP fare the subject and recognize the legitimate media interest in the collection. There is no standard pattern, and each agency subject. Public information on fare compliance--and fare develops its unique approach to its individual functions. abuses--needs to be recognized as an integral part of the fare collection function, especially as related to PoP and its · Fare Enforcement Manual--Denver RTD, 14 pages. reliance on inspection to monitor compliance. As an example, this manual is included in Appendix F. · Guidelines and Procedures for Fare Collection System-- Following is a random list of headlines from news media Metro Transit (MinneapolisSt. Paul), 21 pages. reports that were observed between December 2010 and · SOP-Fare Enforcement--Metro Transit (Minneapolis June 2011. A scan provides a sampling of the range of issues St. Paul), two pages. As an example, this document is associated with fare collection--and the public attention that included in Appendix E. fare evasion receives: · Fare Enforcement Process Manual--NJT, 14 pages. · Standard Operating Procedures for Fare Inspectors -- · "RTA board approves $50 fine for juveniles who ride NJT, 13 pages. without paying"--Cleveland · SOP-Proof of Payment Light Rail Fare Inspection -- · "Fare cheats cost city millions"--Edmonton Santa Clara VTA, seven pages. · "Zero-tolerance fare inspection begins Monday on · SOP-Authority and Limitations for Code Compliance Metro Light Rail"--Phoenix Personnel--San Diego MTS, five pages. · "Investigation: RTD letting many riders travel for · SOP-On train and Station Operations for Code free"--Denver Compliance Personnel--San Diego MTS, two pages. · "Fare evasion crackdown won't solve all of TTC's problems"--Toronto Each of these documents is available on the TRB LRT · "Muni employee punched while writing fare evasion Committee website (http://research.lctr.org/trblrt/). citation"--San Francisco · "It's like Christmas in June for some Calgary C-Train Fare Inspector Job Description riders"--Calgary · "MTA bus fare evaders beware: $100 fine awaits"-- Job descriptions for a fare inspector position (or similarly New York City titled position) were obtained from NFTA, NJT, NYCT, · "Metro's new fare card system to cost extra $2.4 mil- Phoenix Valley METRO, Santa Clara VTA, and Sound Tran- lion"--St. Louis sit. An example included in Appendix F is the job descrip- · "T seeks to sharply raise fines for fare evaders"--Boston tion for a "fare inspector" from Santa Clara VTA. · "ABC 4 investigation: Riding UTA for free"--Salt Lake City · "TransLink looks to crack down on fare evasion. Are FARE COLLECTION AND FARE EVASION IN THE MEDIA turnstiles really needed?"--Vancouver · "Patco may test open-payment fare collection" Transit fare evasion and fare abuses are a common focus of --Philadelphia media attention. Fare evasion is a form of fraud and a vio- · "SD fare fraud probe reaches south of the border"-- lation or crime, and it reduces revenue available for tran- San Diego.