Below are the first 10 and last 10 pages of uncorrected machine-read text (when available) of this chapter, followed by the top 30 algorithmically extracted key phrases from the chapter as a whole.
Intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text on the opening pages of each chapter.
Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.
Do not use for reproduction, copying, pasting, or reading; exclusively for search engines.
OCR for page 23
13
· Strengthen fare enforcement by pursuing ways to link sit operations. This loss of income can, in turn, be directly
violation tickets with other governmental functions related to an equal amount of subsidy that is required from
(e.g., driver license renewal) to create significantly taxpayer sources.
enhanced consequences of evasion.
· Shift the TransLink security group to a risk-based allo- As a consequence, the media attention is deserved, and
cation of fare checking to focus on stations and routes the performance reports and independent audits mentioned
with higher potential revenue loss. above are ways that transit management gives the subject
· Strengthen fare enforcement by implementing more its attention. A search of news reports in late 2010 and early
significant consequences to evaders, including removal 2011--newspaper articles, television reports, Internet blogs--
from the property. provides a sample of how transit fare evasion is reported by
the media. The reports show that there is no standard when it
Manuals and Standard Operating Procedures Pertaining comes to treating information dealing with revenue loss, and
to Proof-of-Payment any dollar lost is a significant matter to taxpayers.
A variety of manuals and SOPs have been developed by The point of this discussion is to note the importance of
transit properties for carrying out the operation of PoP fare the subject and recognize the legitimate media interest in the
collection. There is no standard pattern, and each agency subject. Public information on fare compliance--and fare
develops its unique approach to its individual functions. abuses--needs to be recognized as an integral part of the
fare collection function, especially as related to PoP and its
· Fare Enforcement Manual--Denver RTD, 14 pages. reliance on inspection to monitor compliance.
As an example, this manual is included in Appendix F.
· Guidelines and Procedures for Fare Collection System-- Following is a random list of headlines from news media
Metro Transit (MinneapolisSt. Paul), 21 pages. reports that were observed between December 2010 and
· SOP-Fare Enforcement--Metro Transit (Minneapolis June 2011. A scan provides a sampling of the range of issues
St. Paul), two pages. As an example, this document is associated with fare collection--and the public attention that
included in Appendix E. fare evasion receives:
· Fare Enforcement Process Manual--NJT, 14 pages.
· Standard Operating Procedures for Fare Inspectors -- · "RTA board approves $50 fine for juveniles who ride
NJT, 13 pages. without paying"--Cleveland
· SOP-Proof of Payment Light Rail Fare Inspection -- · "Fare cheats cost city millions"--Edmonton
Santa Clara VTA, seven pages. · "Zero-tolerance fare inspection begins Monday on
· SOP-Authority and Limitations for Code Compliance Metro Light Rail"--Phoenix
Personnel--San Diego MTS, five pages. · "Investigation: RTD letting many riders travel for
· SOP-On train and Station Operations for Code free"--Denver
Compliance Personnel--San Diego MTS, two pages. · "Fare evasion crackdown won't solve all of TTC's
problems"--Toronto
Each of these documents is available on the TRB LRT · "Muni employee punched while writing fare evasion
Committee website (http://research.lctr.org/trblrt/). citation"--San Francisco
· "It's like Christmas in June for some Calgary C-Train
Fare Inspector Job Description riders"--Calgary
· "MTA bus fare evaders beware: $100 fine awaits"--
Job descriptions for a fare inspector position (or similarly New York City
titled position) were obtained from NFTA, NJT, NYCT, · "Metro's new fare card system to cost extra $2.4 mil-
Phoenix Valley METRO, Santa Clara VTA, and Sound Tran- lion"--St. Louis
sit. An example included in Appendix F is the job descrip- · "T seeks to sharply raise fines for fare evaders"--Boston
tion for a "fare inspector" from Santa Clara VTA. · "ABC 4 investigation: Riding UTA for free"--Salt
Lake City
· "TransLink looks to crack down on fare evasion. Are
FARE COLLECTION AND FARE EVASION IN THE MEDIA turnstiles really needed?"--Vancouver
· "Patco may test open-payment fare collection"
Transit fare evasion and fare abuses are a common focus of --Philadelphia
media attention. Fare evasion is a form of fraud and a vio- · "SD fare fraud probe reaches south of the border"--
lation or crime, and it reduces revenue available for tran- San Diego.
