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25
Some of the miscellaneous special event procedures TABLE 26
reported in the survey were FARE MEDIA AVAILABLE
Medium n %
· Fare inspectors assisting patrons,
Single-ride ticket 29 100.0
· Staffing fareboxes in stations,
Round trip 10 34.5
· Suspending fare inspection for the event...riders are
still required to have proper fare, Day pass 24 82.8
· Offering special "family" passes available on TVMs, Monthly pass 26 89.7
· Ticketing agreement with the event venue, and Multiple-day pass 12 41.4
· Providing customer assistance with TVMs. Multiple-ride pass 6 20.7
Stored-value fare card 7 24.1
Table 25 reports on ways fare inspection is handled when
there are crush loading conditions. The majority, 52% (13 of Other 12 41.4
25), indicated that they position their inspection force at the Total responding agencies 29
vehicle doors and inspect entering passengers. Another 36% Multiple responses allowed; percentages do not add to 100%.
of the operators wait and do not proceed through the vehicle
until the crowd begins to thin out. Below are several other
measures that respondents reported: · Student pass, college or university passes, semester
passes;
· Having street supervisors assist; · 31-day, 30-day, 14-day passes;
· Conducting fare blitzes with sufficient staff to check · Corporate pass;
passengers on board a train at a specific station as well · Weekly pass;
as everyone who gets off the train at that station; · Annual pass;
· Positioning inspectors at platform entrance; · Employer passes (in some areas called Ecopasses);
· Placing portable turnstiles at a distance from the board- · Transfer slips;
ing location, then having the crowd feed through tem- · Special day passes (e.g., for classroom trips, jury
porary queuing barriers to reach boarding platform; members);
· Relaxing inspection; and · Wristbands available for purchase for special events.
· Pretending to get on and see whether fare evaders exit,
and then citing them. With regard to transfers, as indicated in Table 27, 86.2%
of the operators allow transfers. Of the 25 responding opera-
tors, 41.4% issue free transfers and 44.8% require an addi-
TABLE 25 tional charge when making a transfer.
SPECIAL VERIFICATION TECHNIQUES FOR CRUSH
VEHICLE LOADS
Technique n % TABLE 27
Position inspectors at doors and inspect entering passengers 13 52 NETWORK TRANSFERS ALLOWED
Proceed through vehicle as crowd thins out 9 36 Transfer n %
Other 11 44 Yes, all transfers are free 12 41.4
Total responding agencies 25 Yes; however, there is a charge 3 10.3
Multiple responses allowed; percentages do not add to 100%. Yes; however, there are differing charges 10 34.5
depending on route transferring to
No 4 13.8
Total responding agencies 29 100.0
FARE MEDIA AND FARE PURCHASE OPTIONS
Table 26 is a summary of the fare media that are available for With regard to off-board fare payment, all 29 respon-
the operators in their PoP operations. The vast majority of dents indicated that they provide one or more ways to pur-
operators offer the following fare media: single-ride ticket, chase fare media in this manner. Table 28 indicates that
monthly pass, and day pass. in 44.8% of the cases, some type of on-vehicle purchase
is also available as well. Relatively large proportions of
As the table suggests, a wide variety of fare media types the operators rely on third-party outlets (86.2%), internal
are used. In addition, the comments offered by respondents agency sales centers (62.1%), and the Internet (58.6%) for
found an even wider base of fare media types: off-board sales.
