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TCRP Synthesis 98: Ridesharing as a Complement to Transit (2012)
Transit Cooperative Research Program Synthesis Program (TCRPSYNTH)

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Murray, Gail, Chase, Mark E, Kim, Eunice, McBrayer, Markie, Transportation Research Board. "Challenges." TCRP Synthesis 98: Ridesharing as a Complement to Transit. Washington, DC: The National Academies Press, 2012.

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Front Matter (R1-R9)
Summary (1-4)
Survey (5-5)
Organization of the Report (6-6)
Transit-Operated Vanpool Programs (7-7)
Casual Carpooling (8-8)
Economic Considerations of Ridesharing within Public Transit Agencies (9-9)
Conclusion (10-10)
Profile: King County Metro Transit in Seattle Integrates Ridesharing into Agency (11-13)
Profile: Kings County Area Public Transit Agency Vanpools Serve Farmworkers (14-14)
Ridesharing in the Planning Process (15-15)
Performance Measures of Ridesharing Success (16-16)
Profile: Des Moines Area Regional Transit Agency (DART) Captures Vanpool Miles to Maximize Revenue (17-17)
Challenges (18-18)
Profile: Metropolitan Transportation Commission Leverages Ridesharing and Transit in the San Francisco Bay Area (19-19)
Incentives (20-21)
Profile: Washington State Leads Nation in Vanpooling (22-22)
Challenges (23-24)
Incorporating Customers' Perspectives (25-26)
Technology and Social Media (27-27)
Profile: SCAT and DART Communicate through Social Media (28-28)
Profile: Dynamic Ridesharing Coming to Seattle (29-30)
Profile: BART and Cities Manage Casual Carpooling (31-31)
Profile: PRTC Supports Casual Carpooling (32-32)
Challenges (33-33)
Opportunities (34-34)
Conclusion (35-35)
References (36-37)
Appendix A - Survey Questionnaire and Results (38-56)
Appendix B - Profiles of Participating Transit and Non-Transit Agencies (57-59)
Appendix C - Transit Modes Operated by Respondents (60-60)
Appendix D - Ridesharing Placement Within Agencies (61-62)
Abbreviations used without definitions in TRB publications (63-63)

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18 per mile for vehicle-miles traveled, the vanpool program is a Coordination with Regional Entities conscious strategy to increase revenues for DART. Ridesharing services are often funded, planned, operated, Initially vanpoolers were required to pay 100% of the cost or marketed by different agencies or groups. In particular, of operating the van. They also received an identification card regional planning agencies and COGs tend to be involved entitling them to ride frees on all DART buses. However, with in ridesharing programs; nearly all transit agencies surveyed vanpool expenses rising, particularly because of fuel costs, reported that they coordinate with regional entities. Close DART acted to prevent the loss of vanpools by stabilizing to two-thirds of the agencies (17) said they attend regional fare increases. The DART Board recently changed its policy meetings to plan ridesharing, and nearly half (13) said they when setting vanpool fares by crediting the federal funds that participate in activities sponsored by the regional entity the vanpools generate for a reduction in the fare. Although (see Table 9). the vanpool program is low-cost compared with fixed-route service, it has a high value to DART's overall revenues. Challenges FTA Section 5307 Some transit agencies are ambivalent about integrating ride- sharing with transit. Nearly half of respondents noted that The FTA Urbanized Area Formula Funding Program, they think some people in their transit agency consider ride- or Section 5307, is a grant program that provides capital, operating and planning assistance for mass transportation in sharing a threat (48%); 43% do not think it is important to urbanized areas. For areas with 50,000 to 199,999 people, their mission (see Table 10). funds are allocated using a formula based on population and population density. Additional factors such as bus passenger Transit agencies cited several other challenges. For miles and fixed guideway revenue vehicle miles are factored into the formula for areas with at least 200,000 people. example, some said transit customers do not easily accept Vanpool miles may be included in this calculation. ridesharing as a substitute for full transit service (30%) and staff competency does not include ridesharing (13%). Table 9 How Do You Coordinate with Other Entities Regarding Ridesharing? Response Count Percent We attend regional rideshare meetings to plan and/or coordinate. 17 61 We participate in activities sponsored by the regional entity, such as 13 46 regional events and/or information tables at businesses. We report the results of our ridesharing program to the regional entity. 11 39 The regional entity runs a complementary ridesharing program in our area. 8 29 We run the ridesharing program for our agency, and a regional entity 3 11 representative sits on our board. Our coordination is limited to occasional feedback on documents or 3 11 programs Not applicable 1 4 Other 9 32 Total Responses 28 100 Answers exceed 100% because respondents could choose multiple answers. Table 10 What Challenges Have You Faced Integrating Ridesharing as a Complement to Transit? Responses Count Percent Some consider ridesharing as competition for transit riders 11 48 and resources. Not everyone considers ridesharing important to our mission. 10 43 Customers do not easily accept ridesharing as a substitute for full 7 30 transit service. Staff competency does not include ridesharing. 3 13 Another agency provides ridesharing and/or transit services. 3 13 Staff competency does not include transit expertise. 1 4 Other (please specify) 7 30 Total responses 23 100 Answers exceed 100% because respondents could choose multiple answers.