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· How is the agency organized for integrating ridesharing? Agency Profiles
· To what extent is ridesharing included in transit service
planning? Chapters three through six each contain agency profiles that
· How do you coordinate/collaborate with regional plan- highlight successful or innovative approaches to integrating
ning entities? ridesharing into public transit. Profiles were selected based
· What are the performance measures for cost/benefit, etc? on material that emerged in the literature search or the survey.
· What are your coordination successes and/or challenges? The ten profiles were primarily based on phone interviews or
· How does/will technology play a role in supporting e-mail exchanges with staff at the highlighted agency. Some
the integration of ridesharing and transit, through trip- information was gleaned from websites and published articles
planning, social media, mobile apps, or other means? beyond the documents in the literature review.
· What other strategies such as faremedia integration,
marketing, loyalty programs, etc., play a role in the inte- Organization of the Report
gration of transit and ridesharing?
Following the Summary and this chapter one (Introduction),
It is important to note that when percentages or a number the report is organized into six topical chapters: Literature
of survey responses are indicated in the question-by-question Review, Ridesharing within Transit Agencies, Ridesharing
analysis, this refers to the percentage of responses to that within Non-Transit Entities, Marketing and Technology, Tran-
survey question, rather than to the overall survey response rate. sit Agencies and Casual Carpooling, and Conclusions. The
In other words, most questions reflect the response of the report contains four appendices: the Survey Questionnaire
subset of respondents who answered that question. In addition, and Results (Appendix A), Profiles of Participating Transit and
all answers to the survey are self-reported answers--that is, Non-Transit Agencies (Appendix B), Transit Modes Operated
respondents supplied what they believed was the most appro- by Respondents (Appendix C), and Ridesharing Placement
priate answer for their program. Within Agencies (Appendix D).
