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disciplines within the MOW Division. The team is broken hazards and enhance safety. The office maintains and updates
down into small groups of three to four people from different a variety of databases to generate reports, provide data to reg-
disciplines (i.e., track, signals). Each small group conducts ulatory agencies, and to support data analysis. Those relevant
multiple inspections during its safety blitz tour of duty. If to ROW worker protection include:
rule violations are discovered during an inspection, the team
instructs the workers on proper procedures. If there are blatant · Employee Accident Database System;
violations jeopardizing the safety of the workers, the work is · Employee Fatality Database;
stopped and the job site is shut down. · Near Miss Database; and
· Contractor Accident Database (14, pp. 9.19.5).
The results of the Safety Blitz inspections are reviewed
with the supervisors in charge of the work sites. The intent of the The data analysis enables the organization to identify
program is to improve the safety culture. MOW management common trends and problems and to determine if the number
believes there have been many benefits. The cross-discipline of incidents is increasing or decreasing over specific time
teams have promoted understanding and knowledge-sharing periods. Trend analyses focus on employee and customer
across the different work classifications. Management's accidents, near miss incidents, fire incidents, and common
commitment to the program and its focus on correcting behav- deficiencies resulting from inspections, audits, investigations,
iors, not administering disciplinary actions, demonstrates reviews, and surveys.
to employees that the organization is serious about safety.
Finally, management's direct observation of work sites has
CONCLUSION
led to the realization that certain work rules are not feasible
in the "real world." The challenge of getting employees to make reports that would
incriminate fellow workers was raised frequently. Each agency
MOW management reviews accident statistics, near miss had specific reporting procedures for accidents and accident
incident investigations, safety inspections, Safety Blitzes, and investigation processes. However, structured processes for
other relevant trend analyses at quarterly Safety Enhancement reporting near miss incidents or rules violations did not exist,
Briefings for all employees. with the exception of NYCT's near miss reporting require-
ments. All the agencies took swift and corrective actions
ONGOING DATA EVALUATION AND when rules violations were uncovered but some, excluding
CONTINUOUS IMPROVEMENT NYCT, acknowledged that they could do more with regard
to data tracking and analysis. NYCT personnel, including
All the agencies interviewed strive continually to improve representatives from the Office of System Safety and the
safety through everyday experiences, inspections, audits, Department of Subways, viewed the data tracking and trend
investigations, and the like. NYCT's Office of System Safety analyses put in place as the result of their Track Safety Task
stresses data analysis as a tool for identifying problem areas Force initiative as significant improvements and valuable tools
and determining the effectiveness of practices to reduce in addressing ROW worker safety.
