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Rights & Permissions Free PDF Access Sign in to download PDF book and chapters Free Resources Display this book on your site! Related Titles TCRP Synthesis 68: Methods of Rider Communication Public Response to Alerts and Warnings Using Social Media: Report of a Workshop on Current Knowledge and Research Gaps Other Related Titles TCRP Synthesis 99: Uses of Social Media in Public Transportation (2012) Transit Cooperative Research Program Synthesis Program (TCRPSYNTH) Citation Manager Export the bibliographic data for this book in your chosen format Web Search Builder Use this book's key terms to search within this book, across our collection, or across the Web. Skim This Chapter Skim this chapter and use this chapter's key terms to search within this book. Reference Finder Paste in your own text to find books that relate to your topic. Citation Manager Bregman, Susan, Transportation Research Board. "Appendix A - Survey Participants." TCRP Synthesis 99: Uses of Social Media in Public Transportation. Washington, DC: The National Academies Press, 2012. Please select a format: Page 47   E-mail Share on facebook Facebook Share on delicious Delicious Share on stumbleupon Stumble Share on twitter Twitter More Sharing ServicesMore Page 47 Front Matter (R1-R9) Summary (1-3) Synthesis Methodology (4-4) Report Organization (5-5) Government Use of Social Media (6-6) Why Use Social Media? (7-8) Characteristics of Social Media Users (9-10) Social Media Metrics (11-12) Effectiveness of Social Media (13-14) Reaching Target Markets (15-16) Coordination with Agency Programs (17-18) Social Media Policies (19-19) Resource Requirements (20-21) Managing Employee Access to Social Media (22-22) Handling Online Criticism (23-23) Accessibility for People with Disabilities (24-24) Security (25-25) Privacy (26-26) Changing Social Media Landscape (27-27) Bay Area Rapid Transit (28-28) Dallas Area Rapid Transit (29-29) Lehigh and Northampton Transportation Authority (30-31) Metropolitan Transportation Authority (32-32) Mountain Line (33-34) TransLink (35-37) How Transit Agencies Use Social Media (38-38) Resource Requirements (39-39) Lessons Learned (40-40) Areas for Future Study (41-42) Glossary of Terms (43-43) References (44-46) Appendix A - Survey Participants (47-47) Appendix B - Survey (48-57)

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48 Appendix A Survey Participants Transit Agency Region State/Province Edmonton Transit Edmonton AB TransLink Vancouver BC Los Angeles County Metropolitan Transportation Authority Los Angeles CA Metrolink Los Angeles CA Bay Area Rapid Transit Oakland CA Washington Metropolitan Area Transit Authority Washington DC Pinellas Suncoast Transit Authority St. Petersburg FL Hillsborough Area Regional Transit Tampa FL Metropolitan Atlanta Rapid Transit Authority Atlanta GA Des Moines Area Regional Transit Authority Des Moines IA Johnson County Transit Olathe KS Winnipeg Transit System Winnipeg MB The Rapid Grand Rapids MI Capital Area Transportation Authority Lansing MI St. Louis Metro Transit St. Louis MO Chapel Hill Transit Chapel Hill NC Triangle Transit Durham NC Manchester Transit Authority Manchester NH NJ TRANSIT Newark NJ Metropolitan Transportation Authority New York NY Capital District Transportation Authority Albany NY Greater Cleveland RTA Cleveland OH Toronto Transit Commission Toronto ON TriMet Portland OR Lehigh and Northampton Transportation Authority Allentown PA Centre Area Transportation Authority State College PA Port Authority of Allegheny County Pittsburgh PA Société de transport de Montréal Montréal QC Dallas Area Rapid Transit Dallas TX Potomac and Rappahannock Transportation Commission Woodbridge VA Sound Transit Seattle WA Kitsap Transit Bremerton WA King County Metro Transit Seattle WA Community Transit Everett WA Mountain Line Transit Authority Morgantown WV