and others to improve national databases related to buildings and their performance and to improve the knowledge base related to the design, construction, and operation of high-performance facilities.

Recommended Approach 4. Use investment approaches that analyze the total cost of ownership, a full range of benefits and costs, and uncertain future conditions as part of the decision-making process.

The analytical approach developed by the DOD consultant could potentially be used by DOD to improve the basis for decisions about which investments will be most cost-effective across its portfolio of facilities. The proposed approach accounts for life-cycle costs, variations in geographic conditions, climate, type of building, and local cost factors. It also helps define upper and lower ranges of uncertainty for specific factors. Uncertainty is inherent in decision making about buildings that will be used for 30 years or longer. To use such an approach effectively, however, DOD will need to ensure that the data available to conduct the analysis are accurate and reliable.

Recommended Approach 5. Specify and fund training appropriate for facilities managers to ensure the effective operation of high-performance buildings.

Effective use of new technologies and new processes associated with high-performance buildings requires a workforce that is adequately trained to make decisions and implement them to maximum benefit. Facilities managers should have the skills and training necessary to understand the interaction of complex building systems and how to operate them effectively. Implementation of the Federal Building Personnel Training Act of 2010 should help to ensure that DOD facilities managers are certified in the required competencies and skills.

Facilities managers also need to understand how the behavior of occupants can affect effective facility operations and, in turn, how facility performance can affect occupants’ health and productivity. Training is needed to help facilities managers identify strategies that can be used to create a better understanding by occupants of how their behavior affects indoor environmental quality, energy use, and other factors.

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