insurance coverage for low income people. A member of Academy Health’s Methods Council, Dr. Sofaer is widely recognized as an expert on the use of qualitative and mixed methods in health research and teaches, presents, and consults widely in that area. She has more than 60 publications in peer reviewed journals and has completed more than 40 research projects.

Tresa Undem, MA, is a partner at PerryUndem Research & Communication. She leads public opinion research on a variety of health-related policy issues, including health reform implementation, delivery system reform, access, affordability, costs, and quality. Ms. Undem has conducted many communications projects related to health care costs and quality for clients such as the Robert Wood Johnson Foundation, the National Partnership for Women & Children, and the Institute of Medicine. She has briefed numerous state and federal policy makers on her work, including members of Congress, White House staff, Secretary Sebelius, and Centers for Medicare & Medicaid Services leadership. Tresa holds a master’s degree from the Annenberg School for Communication at the University of Pennsylvania. She is a member of the American Association of Public Opinion Research, and has been a reviewer, presenter, and discussant at its national conferences.

Kevin Volpp, MD, PhD, is the founding Director of the Center for Health Incentives and Behavioral Economics at the Leonard Davis Institute (CHIBE LDI), one of two National Institutes of Health–funded Centers on Behavioral Economics and Health in the United States; Co-Director of the Penn Medicine Center for Innovation; and a Professor of Medicine at the University of Pennsylvania School of Medicine and Health Care Management at the Wharton School. He is a Scientific Advisory Board member of VALHealth, a behavioral economics consulting firm. Dr. Volpp’s research on the impact of financial and organizational incentives on health behavior and health outcomes work has been recognized by numerous awards, including the Presidential Early Career Award for Scientists and Engineers, an award presented at the White House as the highest honor given by the U.S. government to early career scientists; the Alice S. Hersh Investigator Award from AcademyHealth; Time magazine’s 2009 A-Z “Advances in Health” list for work on Incentives—letter “I”; the British Medical Journal Group Award for translating Research into Practice and the outstanding paper of the year from the Society of General Internal Medicine. He is a member of the editorial board of the Annals of Internal Medicine and an elected member of several honorary societies, including the Institute of Medicine of the National Academy of Sciences, the American Society of Clinical Investigation, and the Association of American Physicians. Dr. Volpp did his medical training at the University of Pennsylvania and Brigham and Women’s Hospital and has a PhD in Applied Economics and Managerial Science from the Wharton School. He is a board-certified general internist and practicing physician at the Philadelphia VA Medical Center.

Jonathan Welch, MD, MSc, is an Instructor in Medicine at Harvard Medical School and a practicing emergency physician at the Brigham and Women’s Hospital in Boston. His work focuses on patient- and family-centered care, and he serves on his department’s patient and family advisory council. His writing on patient and family centered care has been featured in Health Affairs, Roll Call, the Washington Post, and the Chicago Tribune. Prior to joining the faculty, Dr. Welch completed his medical education at Harvard Medical School and his training in emergency medicine at the Harvard Affiliated Emergency Medicine Residency, a joint training program at the Brigham and Women’s Hospital, Massachusetts General Hospital, and



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