Health Literacy and Numeracy: Workshop Summary (2014)

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Appendix B Meeting Agenda Health Literacy and Numeracy: A Workshop Keck 100 500 Fifth Street, NW Washington, DC July 18, 2013 OPEN SESSION Room 100 8:30–8:40 Welcome and Introduction of First Two Speakers Paul Schyve, M.D. Senior Advisor The Joint Commission 8:40–9:50 An Overview of Numeracy 8:40–9:00 What Is Numeracy?: It’s More Than Mathematics Lynda Ginsburg, Ph.D. Department of Mathematics Rutgers University 9:00–9:20 Presentation of Commissioned Paper. This presentation will cover (1) what research shows about people’s numeracy skill levels; (2) what kinds of numeracy skills are needed in health, e.g., selecting a health plan, choosing treatments, and understanding medication instructions; and (3) what we know about how providers should communicate with those with low numeracy skills. Ellen Peters, Ph.D. Department of Psychology Ohio State University 137 

138 HEALTH LITERACY AND NUMERACY 9:20–9:50 Discussion 9:50–9:55 Introduction of Speaker 9:55–10:15 Are Numeracy Issues More Difficult with Poor Health? Terry Davis, Ph.D. Professor of Medicine and Pediatrics Louisiana State University Health Sciences Center, Shreveport 10:15–10:30 Discussion 10:30–10:45 BREAK 10:45–10:55 Introduction of Exercise and Panel Speakers 10:55–11:00 Deconstruction Exercise Rima Rudd, Sc.D., M.S.P.H. Department of Society, Human Development, and Health Harvard School of Public Health 11:00–12:15 Numeracy Demands, Assumptions, and Challenges for Consumers. These presentations will go into more detail than background overview for each area identified. 11:00–11:20 Choosing a Health Plan (will begin with a short video) Lynn Quincy, M.S. Senior Policy Analyst Consumers Union 11:20–11:40 Numeracy in Health Care Andrea Apter, M.D., M.A., M.Sc. Professor of Medicine University of Pennsylvania 11:40–12:15 Discussion 12:15–1:30 MEMBER and SPEAKER LUNCH 

APPENDIX B 139 1:30–1:40 Introduction of Panel 1:40–3:00 Panel: Numeracy Demands, Assumptions, and Challenges for Communicators. These presentations will go into more detail than background overview for each area identified. 1:40–2:00 Issues and Challenges Related to Journalism. This presentation will focus on how news organizations convey numerical information. Marguerite Holloway, M.S. Assistant Professor Columbia University Graduate School of Journalism 2:00–2:20 Issues and Challenges in the Era of Shared Decision Making: Explaining Risk and Uncertainty Jessica S. Ancker, Ph.D., M.P.H. Assistant Professor Weill Cornell Medical College 2:20–3:00 Discussion 3:00–3:15 BREAK 3:15–3:25 Introduction of Panel Presenters 3:25–4:45 Panel: Effective Strategies 3:25–3:45 Examples of Effective Display of Health Plan Information Robert M. Krughoff, J.D. President, Center for the Study of Services Consumers’ CHECKBOOK 3:45–4:05 Communicating Quantitative Information for Decision Making Brian Zikmund-Fisher, Ph.D. Assistant Professor, School of Public Health University of Michigan 

140 HEALTH LITERACY AND NUMERACY 4:05–4:25 Effectively Communicating Medication Instructions Michael Wolf, Ph.D., M.P.H. Associate Professor Northwestern University Feinberg School of Medicine 4:25–4:45 Discussion 4:45–4:55 Exercise Results 4:55–5:30 Reflections on the Day 5:30 ADJOURN