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Manufacturing Systems: Foundations of World-Class Practice (1992)

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. "Globally Competitive Manufacturing Practices." Manufacturing Systems: Foundations of World-Class Practice. Washington, DC: The National Academies Press, 1992.

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MANUFACTURING SYSTEMS: FOUNDATIONS OF WORLD-CLASS PRACTICE

GLOBALLY COMPETITIVE MANUFACTURING PRACTICES

The authors of the 19 papers in this section draw upon their experience, knowledge, and expertise to explore many of the principles and practices that characterize world-class manufacturers. Differences in terminology and clarity among the papers are evidence of the communication barriers resulting from the functional specialties in manufacturing and the absence of a common manufacturing language. Despite the diversity of backgrounds and, therefore, the different perspectives from which they view manufacturing—as executives, university educators, and researchers—the authors express a consistent set of themes and concerns throughout this collection of papers:

  • A “system view” is critical to understanding the key relationships, interactions, and interdependencies of the people and components needed to develop, produce, and market a firm's products.

  • Manufacturing must move from a historically experiential basis and begin to develop the rigorous theories and foundations needed to understand, measure, control, and predict their performance.

Page
83
Front Matter (R1-R10)
Report of the Committee on Foundations of Manufacturing (1-2)
Executive Summary (3-8)
Introduction (9-13)
Overview (14-26)
Management Practice (27-42)
Measuring, Describing, and Predicting System Performance (43-60)
Organizational Learning and Improving System Performance (61-77)
Educational and Technological Challenges (78-82)
Globally Competitive Manufacturing Practices (83-84)
Involvement and Empowerment: The Modern Paradigm for Management Success (85-92)
Implementation Projects: Decisions and Expenditures (93-99)
Benchmarking (100-106)
Improving Quality Through the Concept of Learning Curves (107-115)
Organizing Manufacturing Enterprises for Customer Satisfaction (116-127)
Customer Satisfaction (128-136)
The Interface Between Manufacturing Executives and Wall Street Visitors--Why Security Analysts Ask Some of the Questions That They Do (137-148)
Taylorism and Professional Education (149-157)
The Integrated Enterprise (158-165)
Time as a Primary System Metric (166-172)
Communication Barriers to Effective Manufacturing (173-179)
Are There 'Laws' of Manufacturing? (180-188)
Taking Risks in Manufacturing (189-195)
Constant Change, Constant Challenge (196-203)
Manufacturing Capacity Management Through Modeling and Simulation (204-214)
The Power of Simple Models in Manufacturing (215-223)
Improving Manufacturing Competitiveness Through Strategic Analysis (224-232)
Going to the Gemba (233-237)
Jazz: A Metaphor for High-Performance Teams (238-244)
Consolidated Bibliography (245-253)
Committee Membership (254-255)
Biohgraphies of Contributing Authors (256-262)
Index (263-273)

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OCR for page 83
MANUFACTURING SYSTEMS: FOUNDATIONS OF WORLD-CLASS PRACTICE GLOBALLY COMPETITIVE MANUFACTURING PRACTICES The authors of the 19 papers in this section draw upon their experience, knowledge, and expertise to explore many of the principles and practices that characterize world-class manufacturers. Differences in terminology and clarity among the papers are evidence of the communication barriers resulting from the functional specialties in manufacturing and the absence of a common manufacturing language. Despite the diversity of backgrounds and, therefore, the different perspectives from which they view manufacturing—as executives, university educators, and researchers—the authors express a consistent set of themes and concerns throughout this collection of papers: A “system view” is critical to understanding the key relationships, interactions, and interdependencies of the people and components needed to develop, produce, and market a firm's products. Manufacturing must move from a historically experiential basis and begin to develop the rigorous theories and foundations needed to understand, measure, control, and predict their performance.

OCR for page 84
MANUFACTURING SYSTEMS: FOUNDATIONS OF WORLD-CLASS PRACTICE Management has the responsibility to involve and empower the work force to achieve the goals of the organization and must look beyond the walls of the factory to interact with customers, suppliers, and the educational community. The breadth of the material presented in these papers effectively illustrates the scope of the challenge confronting manufacturers. The practices and concepts discussed here are central to an understanding of the concerns that U.S. manufacturers must address to become competitive in an expanding global marketplace.

Representative terms from entire chapter:

globally competitive