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References and Bibliography Advanced Technology, Inc. 1987 Title IV Quality Control Study. Stage Two, Management Option 1, Developing a performance monitoring system for the Institutional Quality Control Pilot Project: Assessment of potential incentives and disincentives. Submitted to the Division of Quality Assurance, Office of Postsecondary Education, U.S. Department of Educa tion. Advanced Technology, Inc., Washington, D.C. Advanced Technology, Inc. and Westat, Inc. 1987a Title IV Quality Control Study. Stage Two, Final Report, Executive Summary. Submitted to the Division of Quality Assurance, Debt Collection and Management Assistance Service, U.S. Department of Education. Advanced Technology, Inc. and Westat, Inc., Washington, D.C. 1987b Title IV Quality Control Study. Stage Two, Final Report, Vol. II, Corrective Actions. Submitted to the Division of Quality Assurance, Debt Collection and Management Assistance Service, U.S. Department of Education. Advanced Tech- nology, Inc. and Westat, Inc., Washington, D.C. Advisory Committee on Student Financial Assistance Ensuring Access: Challenges in Student Aid in the l990s. A report to the Con- gress of the United States. Washington, D.C.: Advisory Committee on Student Financial Assistance. 1991 Priorities for the 1990s: Recommendations for Reauthorizing the Higher Educa tion Act of 1965. A Report to the Congress of the United States. Washington, D.C.: Advisory Committee on Student Financial Assistance. Affholter, D. P. and F. D. Kramer, eds. 1987 Rethinking Quality Control: A New System for the Food Stamp Program. Com- mittee on National Statistics, National Research Council. Washington, D.C.: Na- tional Academy Press. American Council on Education Higher Education and National Affairs 40 (20). 177

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78 QUALITY IN STUDENT FINANCIAL AID PROGRAMS American Institute of Certified Public Accountants 1992 Compliance Auditing Applicable to Governmental Entities and Other Recipients of Governmental Financial Assistance. Statement on Auditing Standards No. 68. New York: American Institute of Certified Public Accountants. Anderson, U. and R. Young 1988a Internal audit planning in an interactive environment. Auditing: A Journal of Practice & Theory 8(Fall):23-42. 1988b Strategic auditing: A different game. Internal Auditing 4(Fall):14-24. Brinkman, P.T. and L.L. Leslie 1988 The Economic Value of Higher Education. New York: American Council on Education and Macmillan Publishing. Burke, V. 1991 Cash and Noncash Benefits for Persons with Limited Income: Eligibility Rules, Recipient and Expenditure Data, FY 1988-90. CRS Report for Congress No. 91 741 EPW. Education and Public Welfare Division, Congressional Research Ser vice. Washington D.C.: U.S. Library of Congress. Carr, D.B. and C. Sutton 1992 Selection Procedures for Verification of Pell Grant Applications. Unpublished paper. George Mason University, Fairfax, Va. Chauvin, K., D. Iwamoto, and G. Galfond 1989 Quality Measurement for Postsecondary Education Financial Aid Programs. Paper presented at the Symposium on Quality Assurance in the Government, Washington Statistical Society, Washington, D.C. Chelimsky, E. 1991 Student Aid Information and Private Tuition-Guarantee Programs. Statement be- fore the Subcommittee on Postsecondary Education, Committee on Education and Labor, U.S. House of Representatives, Washington, D.C., May 15. The College Board 1992 Trends in Student Aid: 1982 to 1992, Update. New York: College Entrance Examination Board. College Scholarship Service Council 1992 The Future of Student Aid Delivery. New York: College Entrance Examination Board. Congressional Budget Office 1991 Student Aid and the Cost of Postsecondary Education. Washington, D.C.: Con- gressional Budget Office DeMaio, T., ed. 1983 Approaches to Developing Questionnaires. Statistical Policy Paper 10. Prepared by Subcommittee on Questionnaire Design, Federal Committee on Statistical Meth- odology. Available through NTIS Document Sales, PB-84-105005. Washington, D.C.: U.S. Office of Management and Budget. Deming, W.E. 1986 Out of the Crisis. Cambridge, Mass.: Center for Advanced Engineering Study. Edelman, M.W. 1987 Families in Peril: An Agenda for Social Change. Cambridge, Mass.: Harvard University Press. Fitzgerald, B.K. 1990 Equity and Efficiency: An Analysis of Simplifying the Pen Grant Eligibility Formula. Unpublished EdD dissertation. Graduate School of Education, Harvard University, Cambridge, Mass.

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REFERENCES AND BIBLIOGRAPHY 179 Frasier, F. 1990 The Stafford Student Loan Program. Statement before the Subcommittee on Per manent Investigations, Committee on Governmental Affairs, U.S. Senate, Febru ary 20. General Accounting Office 1985 Pell Grant Validation Imposes Some Costs and Does Not Greatly Reduce Award Errors: New Strategies Are Needed. Report to the Honorable Paul Simon, former chairman of the Subcommittee on Postsecondary Education, Committee on Educa tion and Labor, U.S. House of Representatives, Washington, D.C. 1990a Higher Education: Gaps in Parents' and Students' Knowledge of School Costs and Federal Aid. Report to the Chairman, Permanent Subcommittee on Investiga tions, Committee on Governmental Affairs, U.S. Senate, Washington, D.C. 1990b Stafford Student Loans: Millions of Dollars on Loans Awarded to Ineligible Borrowers. Report to the Chairman, Permanent Subcommittee on Investigations, Committee on Governmental Affairs, U.S. Senate, Washington, D.C. 1991 Student Financial Aid: Education Can Do More to Screen Schools Before Stu dents Receive Aid. Report to the Chairman, Subcommittee on Postsecondary Education, Committee on Education and Labor, U.S. House of Representatives, Washington, D.C. Gladieux, L. and T.R. Wolanin 1976 Congress and the Colleges: The National Politics of Higher Education. Lexing- ton, Mass.: D.C. Heath. Goodwin, D. 1991 Beyond Defaults: Indicators for Assessing Proprietary School Quality. U.S. De- partment of Education, Office of the Under Secretary, Washington, D.C. Hiniker, J.P. 1987 The Selection of Returns for Audit by the IRS. In Proceedings of the Symposium on Survey Research Methods, American Statistical Association, Alexandria, Va. Kennickell, A. and J. Shack-Marquez 1992 Changes in family finances from 1983 to 1989: Evidence from the Survey of Consumer Finances. Federal Reserve Bulletin 78(1):1-18. Kirsch, A. 1984 A Critical Review of Research Report: Quality in the Pell Grant Delivery System. George Washington University, Washington, D.C. Kramer, F. D., ed. 1988 From Quality Control to Quality Improvement in AFDC and Medicaid. Panel on Quality Control of Family Assistance Programs, Committee on National Statistics, National Research Council. Washington, D.C.: National Academy Press. McPherson, M.S. and M.O. Schapiro 1991 Keeping College Affordable. Washington, D. C.: The Brookings Institution. Muller, M. 1984 Report on Review of Research on Errors in the Pell Grant Program. Unpublished paper. World Bank, Washington, D.C. National Association of Student Financial Aid Administrators 1990 FACTS - Financial Aid Concepts for Training Staff. National Association of Student Financial Aid Administrators, Washington, D.C. National Center on Education and the Economy 1990 America's Choice: High Skills or Low Wages! The Report of The Commission on the Skills of the American Workforce. Rochester, New York: National Center on Education and the Economy.

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180 QUALITY IN STUDENT FINANCIAL AID PROGRAMS National Computer Systems 1988-89 1988-89 End of Year Management Information Reports. Vol. 1. Submitted to the U.S. Department of Education, Federal Student Aid Processing System. Pell Grant Application Processing System Contract No. 300-87-0012. Information Technol- ogy, National Computer Systems, Iowa City, Iowa. 1989-90 1989-90 End of Year Management Information Reports. Vol. 1. Submitted to the U.S. Department of Education, Federal Student Aid Processing System. Pell Grant Application Processing System Contract No. 300-87-0012. Information Technol- ogy, National Computer Systems, Iowa City, Iowa. 1990-9 1a 1990-91 End of Year Management Information Reports. Vol. I. Submitted to the U.S. Department of Education, Federal Student Aid Processing System. Central Processing System Contract No. PM89002001. Information Technology, National Computer Systems, Iowa City, Iowa. 1990-9lb 1990-91 End of Year Management Information Reports. Vol. II. Submitted to the U.S. Department of Education, Federal Student Aid Processing System. Central Processing System Contract No. PM89002001. Information Technology, National Computer Systems, Iowa City, Iowa. National Computer Systems and Macro Systems, Inc. 1992a Central Processing System - Phase II Product CP/2/1. Management Information System (MIS) Plan (Phase I Product CP/1/7) - 1991-92 Cycle. Vol. I. Contract No. PM89002001. Presented to the U.S. Department of Education, Office of Student Financial Assistance. National Computer Systems, Iowa City, Iowa. 1992b Central Processing System - Phase II Product CP/2/1. Management Information System (MIS) Plan (Phase I Product CP/1/7) - 1991-92 Cycle. Vol. II. Contract No. PM89002001. Submitted to the U.S. Department of Education, Office of Student Financial Assistance. National Computer Systems, Iowa City, Iowa. Pelavin Associates, Inc. 1989 Institutional Quality Control Pilot Project, 1987- 1988 Project Year Evaluation Re port. Contract No. 300-87-0110. Prepared for the U.S. Department of Education. Pelavin Associates, Inc., Washington, D.C. 1991a Institutional Quality Control Project, Flash Report: Comparative Analysis of the Institutional Data for 1987-88 to 1989-90. Contract No. PC90002001. Prepared for the U.S. Department of Education. Pelavin Associates, Inc., Washington, D.C. l991b Institutional Quality Control Project, Institutional Data Analysis Report, 1989-90. Contract No. PC90002001. Prepared for the U.S. Department of Education. Pelavin Associates, Inc., Washington, D.C. 1992 Institutional Quality Control Project, Flash Report: Trend Analysis of the Institu tional Data for 1988-89 to 1990-91. Contract No. PC90002001. Prepared for the U.S. Department of Education. Pelavin Associates, Inc., Washington, D.C. Price Waterhouse 1989 Sampling Plan for the Integrated Quality Control Measurement Project. Prepared in association with Pelavin Associates, Inc. and The Gallup Organization. Submit ted to the U.S. Department of Education, March 20, 1989. Price Waterhouse, Washington, D.C. 1990a Integrated Quality Control Measurement Project, IQC Pilot Analysis. Prepared in association with Pelavin Associates, Inc. and The Gallup Organization. Submitted to the U.S. Department of Education, August 21, 1990. Price Waterhouse, Wash ington, D.C. 1990b Integrated Quality Control Measurement Project, Findings and Corrective Actions. Prepared in association with Pelavin Associates, Inc. and The Gallup Organiza tion. Submitted to the U.S. Department of Education, September 28, 1990. Price Waterhouse, Washington, D.C.

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REFERENCES AND BIBLIOGRAPHY 181 1991 Regulatory Burden and Institutional Compliance in Federal Postsecondary Student Financial Aid Programs. Final Report. Prepared for U.S. Department of Educa- tion. Price Waterhouse, Washington, D.C. Rehab Group, Inc. and Macro Systems, Inc. 1981 Field Testing of 1982-1983 BEOG Application Forms, Final Report. Submitted to the U.S. Department of Education, Office of Student Financial Assistance. Con tract No. 300-81-0014. Falls Church, Va.: Rehab Group, Inc. Ryan, D. 1988 Why you can't do it all. Student Aid Transcript Summer:16-18. California State University. Schenet, M.A. 1990 Proprietary Schools: The Regulatory Structure. CRS Report for Congress. Wash- ington, D.C.: Library of Congress. Shewhart, W.A. 1980 Economic Control of Quality of Manufactured Products. Milwaukee, Wisc.: American Society for Quality Control. Siers, H. and J. Blyskal 1987 Risk management of the internal audit [unction. Management Accounting 68(Feb- ruary) :29-35. Thompson, L.H. 1991a Service to the Public: How Effective and Responsive Is the Government? State- ment before the Committee on Ways and Means, U.S. House of Representatives, Washington, D.C., May 8. l991b Vulnerabilities in the Stafford Student Loan Program. Statement before the Sub- committee on Postsecondary Education, Committee on Education and Labor, U.S. House of Representatives, Washington, D.C., May 29. U.S. Congress, House 1992 Report of the House of Representatives Committee on Education and Labor on the Higher Education Amendments of 1992. House document 102-447. 102nd Con- gress, 2nd session. Washington, D.C.: U.S. Government Printing Office. U.S. Department of Education 1990a Audit Guide: Audits of Student Financial Assistance Programs. Office of Inspec tor General, Office of Audit. Washington, D.C.: U.S. Department of Education. 1990b FY 1990 Guaranteed Student Loan Programs Data Book. Office of Postsecondary Education, Office of Student Financial Aid Programs. Washington, D.C.: U.S. Department of Education. 1991a Institutional Quality Control Workbook. Office otPostsecondary Education, Divi sion of Quality Assurance. Washington, D.C.: U.S. Department of Education. 1992 l991b Program Review Guide. Institutional Review Branch, Division of Audit and Pro gram Review. Washington, D.C.: U.S. Department of Education. The Office of Student Financial Assistance Did Not Assure That All Institutions Submitted Audit Reports or That It Recovered All Misspent Funds. Office of Inspector General, Audit Control Number 11-00010. Washington, D.C.: U.S. Department of Education. 1992-93 The Student Guide: Financial Aid from the U.S. Department of Education, 1992 93. Washington, D.C.: U.S. Department of Education. Winkler, N. 1991 Improving Guaranteed Student Loan Management: A Blueprint for Action. Paper presented at a meeting of the Panel on Quality Improvement in Student Financial Aid Programs, Washington, D.C.

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