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Suggested Citation:"Part I: Background." National Research Council. 1993. Quality in Student Financial Aid Programs: A New Approach. Washington, DC: The National Academies Press. doi: 10.17226/2226.
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Page 19
Suggested Citation:"Part I: Background." National Research Council. 1993. Quality in Student Financial Aid Programs: A New Approach. Washington, DC: The National Academies Press. doi: 10.17226/2226.
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Page 20

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PART I Background Every child must be encouraged to get as much education as he has the ability to take. We want this not only for his sake but for the nation's sake. Nothing matters more to the future of our country, not military preparedness for armed might is worthless if we lack the brain power to build a world of peace; not our productive economy for we cannot sustain growth without trained manpower; not our democratic system of government-for freedom is fragile if citizens are ignorant. President Lyndon B. Johnson, when submitting legislation for the Higher Education Act of 1965. The message is simple and fundamental to American ideals. Its truth is relevant to the past, the present, and the future. 19

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Quality in Student Financial Aid Programs: A New Approach Get This Book
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Federal financial aid for postsecondary education students involves both large expenditures and a complex distribution system. The accuracy of the needs-based award process and the system of accountability required of the 8,000 institutional participants are the focus of this book. It assesses the current measures of system quality and possible alternatives, such as a total quality management approach. The analysis covers steps to eliminate sources of error—by reducing the complexity of the application form, for example. The volume discusses the potential for a risk-based approach for verification of applicant-supplied information and for audit and program reviews of institutions.

This examination of the interrelationships among the aid award and quality control activities will be of interest to anyone searching for a more efficient aid system. The book can also serve as a case study for other government agencies seeking to examine operations using modern quality management principles.

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