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Telemedicine: A Guide to Assessing Telecommunications for Health Care (1996)
Institute of Medicine (IOM)

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. "7 EVALUATING THE EFFECTS OF TELEMEDICINE ON QUALITY, ACCESS AND COST." Telemedicine: A Guide to Assessing Telecommunications for Health Care. Washington, DC: The National Academies Press, 1996.

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alternatives. Judgments are typically based on a balancing of objectives that is contingent on a given evaluation's mix of effects on quality, access, and cost. For evaluations that are beyond the "test of concept" or formative phase, a central question will often be: What do the quality, access, cost, and other results suggest about whether and how the telemedicine program can be sustained beyond the evaluation stage?

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