vided. Several areas of specific concern include prescription drug coverage, foot care, home care, and long-term-care issues and what happens to their coverage when they, for example, move to Florida for the winter.

More importantly, however, the Medicare population wants to know how others like themselves—with the same conditions and of the same socioeconomic status—fare within a given health plan. For example, they want to know the quality of care that someone with arthritis can expect within a certain plan and will likely not be as concerned with that plan's outcomes in obstetrics.

Full Disclosure27

Although Medicare beneficiaries may express interest only in the specific information that they deem relevant to their current health conditions or service preferences, there is a great deal of information that they may not know exists and that could have an impact on their decisions when choosing between fee-for-service and managed care plans or when choosing a particular managed care plan.

To ensure informed choice there is a certain level of information that should be made available to all consumers, whether or not they have expressed an interest in obtaining such information. This information runs the spectrum from quality-of-care

27  

Point made by Lucy Johns.



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