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MANAGING MANAGED CARE: QUALITY IMPROVEMENT IN BEHAVIORAL HEALTH
Invited Speakers
9:15
Building Accountability Systems for Quality in Managed Behavioral Health Care
Margaret O'Kane, President, National Committee for Quality Assurance, Washington, DC
9:30
Discussion
9:40
Implementation of the ASAM Patient Placement Criteria
David Mee-Lee, Medical Director, Community Systems, Castle Medical Systems, Honolulu, HI, and Co-Author, Patient Placement Criteria for the Treatment of Psychoactive Substance Abuse Disorders American Society of Addiction Medicine
9:55
Discussion
10:05
Ensuring Meaningful Participation of Consumers in Program Evaluation, Quality Assurance, Service Provision, and Rights Protection Under Managed Care
Daniel Fisher, Director, National Empowerment Center, and Medical Director, Eastern Middlesex Human Services, Wakefield, MA
10:20
Discussion
10:30
Break
10:45
PERMS: The American Managed Behavioral Health Care Association (AMBHA)
John Bartlett, Executive Vice President for Quality Improvement, Magellan Health Services, Atlanta, GA, and Chair, AMBHA Committee on Quality Improvement and Clinical Services
11:00
Discussion
11:10
Measurement of HMO Performance with Behavioral Health Standards
Susan Goldman, Manager of Behavioral Health Services, John Hancock Mutual Life Insurance Company, Boston, MA
11:25
Discussion
11:35
Accreditation of Managed Behavioral Health Care
Paul Schyve, Senior Vice President, Joint Commission on Accreditation of Healthcare Organizations, Chicago, IL
