Managing Managed Care: Quality Improvement in Behavioral Health

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Table of Contents
FRONT MATTER R1-R24
SUMMARY 1-14
INTRODUCTION 15-39
TRENDS IN MANAGED CARE 40-75
CHALLENGES IN DELIVERY OF BEHAVIORAL HEALTH CARE 76-121
STRUCTURE 122-167
ACCESS 168-183
PROCESS 184-225
OUTCOMES 226-240
FINDINGS AND RECOMMENDATIONS 241-254
GLOSSARY 255-260
APPENDIX A 261-270
APPENDIX B 271-311
APPENDIX C 312-335
APPENDIX D 336-348
APPENDIX E 349-354
APPENDIX F 355-356
INDEX 357-370

Shore MF, Beigel A. 1996. The challenges posed by managed behavioral health care. The New England Journal of Medicine 339(2):116-118.

Stair T. 1996. Personal communication to the Institute of Medicine. Open Minds. October.

Starr P. 1982. The Social Transformation of American Medicine. New York, NY: Basic Books.

SAMHSA (Substance Abuse and Mental Health Services Administration) . 1995. Substance Abuse and Mental Health Statistics Sourcebook. Publication No. (SMA) 95-3064. Washington, DC: U.S. Government Printing Office.

Table of Contents

FRONT MATTER R1-R24

SUMMARY 1-14

INTRODUCTION 15-39

TRENDS IN MANAGED CARE 40-75

CHALLENGES IN DELIVERY OF BEHAVIORAL HEALTH CARE 76-121

STRUCTURE 122-167

ACCESS 168-183

PROCESS 184-225

OUTCOMES 226-240

FINDINGS AND RECOMMENDATIONS 241-254

GLOSSARY 255-260

APPENDIX A 261-270

APPENDIX B 271-311

APPENDIX C 312-335

APPENDIX D 336-348

APPENDIX E 349-354

APPENDIX F 355-356

INDEX 357-370