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Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
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Federal Facilities Beyond the 1990s

Ensuring Quality in an Era of Limited Resources

Summary of a Symposium

Federal Facilities Council

Standing Committee on Design and Construction

Standing Committee on Organization and Administration

Technical Report #133

NATIONAL ACADEMY PRESS
Washington, DC
1997

Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×

NOTICE

The Federal Facilities Council (FFC) (formerly the Federal Construction Council) is a continuing activity of the Board on Infrastructure and the Constructed Environment (BICE) of the National Research Council (NRC). The purpose of the FFC is to promote continuing cooperation among the sponsoring federal agencies and between the agencies and other elements of the building community in order to advance building science and technology-particularly with regard to the design, construction, acquisition, evaluation, and operation of federal facilities. Currently, the following agencies sponsor the FFC:

Department of the Air Force, Office of the Civil Engineer

Department of the Air Force, Air National Guard

Department of the Army, Corps of Engineers

Department of Energy, Office of Associate Deputy Secretary of Field Management

Department of the Navy, Naval Facilities Engineering Command

Department of State, Office of Foreign Buildings Operations

Department of Veterans Affairs, Office of Facilities Management

Food and Drug Administration

General Services Administration, Public Buildings Service

Indian Health Service

National Aeronautics and Space Administration, Facilities Engineering Division

National Institutes of Health

National Institute of Standards and Technology, Building and Fire Research Laboratory

National Endowment for the Arts, Design Arts Program

National Science Foundation

Smithsonian Institution, Office of Facilities Services

U.S. Information Agency, International Broadcasting Bureau

U.S. Public Health Service, Office of Management

U.S. Postal Service, Facilities Department

As part of its activities, the FFC periodically publishes reports that have been prepared by committees of government employees. Since these committees are not appointed by the NRC, they do not make recommendations, and their reports are considered FFC publications rather than NRC publications.

For further information on the FFC program or FFC reports, please write to: Director, Federal Facilities Council, Board on Infrastructure and the Constructed Environment, 2101 Constitution Avenue, N.W., Washington, DC 20418 or visit us on the Internet @ http://www2.nas.edu/ffc.

Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×

FEDERAL FACILITIES COUNCIL

STANDING COMMITTEES ON DESIGN AND CONSTRUCTION AND ORGANIZATION AND ADMINISTRATION


STANDING COMMITTEE ON DESIGN AND CONSTRUCTION

Chairman

Daniel Hightower,

Division of Engineering Services, National Institutes of Health

Vice Chairman

Terrel Emmons,

Naval Facilities Engineering Command, Department of the Navy

Members

Plaban Bagchi,

Technical Support Branch, U.S. Department of State

James Biasco,

Division of Facilities Planning and Construction, Indian Health Service

Ed Feiner,

Public Buildings Service, General Services Administration

Stephan Freese,

Facilities Division, Air National Guard

D. S. Gim,

Engineering Division, U.S. Army Corps of Engineers

Thomas Grooms,

Office of Design and Construction, General Services Administration

Stephen Hagan,

Building and Fire Research Laboratory, National Institute of Standards and Technology

Kevin Kelly,

Office of Design and Construction, General Services Administration

Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×

Sheryl Kolasinski,

Office of Design and Construction, Smithsonian Institution

Benjamin Lawless,

Facilities Division, Air National Guard

Al Lew,

Facilities Division, National Aeronautics and Space Administration

Richard Millard,

Facilities Division, Air National Guard

William Miner,

Office of Foreign Buildings Operations, U.S. Department of State

G. Ray Navidi,

Engineering Division, U.S. Army Corps of Engineers

Martin Newdorf,

Facilities Support Division, U.S. Department of Energy

Vincent Nowicki,

Engineering Design Division, International Broadcasting Bureau

Leo Phelan,

Office of Facilities Management, Department of Veterans Affairs

William Quinn,

Experimental Engineering Division, U.S. Army Cold Region Research and Engineering Laboratory

Antonio Regojo,

Facilities Division, U.S. Postal Service

David Reynolds,

Military Construction, Department of the Air Force

Douglas Rowand,

Air National Guard Readiness Center

John Scalzi,

Structures and Building Systems, National Science Foundation

Lloyd Siegel,

Facilities Quality Office, Department of Veterans Affairs

Gordon Wilcox,

Office of Engineering Services, Public Health Service

Terry Witford,

Division of Civil Engineering, U.S. Army Corps of Engineers

Robert Wilson,

Maintenance and Repair Division, International Broadcasting Bureau

Program Committee Liaison Member

James Binkley,

Major Facilities Office, U.S. Postal Service

Nongovernment Liaisons

Jeffrey Beard,

Design Build Institute of America

Stuart Binstock,

American Institute of Architects

Michael Charles,

American Society of Civil Engineers

Earl Kennett,

National Institute of Building Sciences

Nickolas Kolesnikoff,

Associated General Contractors of America

Susan Loomis,

Associated General Contractors of America

Charles McGinnis,

Construction Industry Institute

Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×

Christopher Monek,

Associated General Contractors of America

Todd Phillips,

American Institute of Architects

James Pierce,

National Society of Professional Engineers

STANDING COMMITTEE ON ORGANIZATION AND ADMINISTRATION

Chairman

William May,

Advanced Broadcasting Technologies, International Broadcasting Bureau

Members

Hallet Brazelton,

Facilities Division, Air National Guard

Robert Bowen,

Office of Facilities Management, Department of Veterans Affairs

Tony Clifford,

Division of Engineering Services, National Institutes of Health

Jon Erikson,

Network Engineering, International Broadcasting Bureau

George Everhart,

Public Buildings Service, General Services Administration

Tom Hodges,

Office of Foreign Buildings Operations, U.S. Department of State

William Lowe,

Special Projects, Indian Health Service

William Morrison,

Facilities Division, Air National Guard

Mark Prahl,

Implementation Division, International Broadcasting Bureau

Rose Quicker,

Facilities Management Division, Department of Veterans Affairs

Richard Rothblum,

Office of Foreign Buildings Operations, U.S. Department of State

John Scalzi,

Structures and Building Systems, National Science Foundation

William Stareper,

Facilities Division, National Aeronautics and Space Administration

Dianne Walters,

Public Buildings Service, General Services Administration

Raymond Willcocks,

Engineering Division, Air National Guard

Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×

Program Committee Liaison Member

Robert Neary,

Office of Facilities Management, Department of Veterans Affairs

Staff

Lynda Stanley, Director,

Federal Facilities Council

Lena Grayson, Project Assistant

Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×

Preface

Today, as never before, federal facility managers are being challenged to satisfy their agencies' needs for quality facilities with limited resources. New policy directions and attrition have resulted in substantially reduced funds and staff, the consolidation and reorganization of functions within and among agencies, and an increased reliance on outside contractors to design and construct facilities.

As agencies downsize, "right-size," and reinvent themselves, facility managers must find new ways to provide and maintain quality facilities, so that the missions of their agencies can be met. Our two committees of the Federal Facilities Council (FFC) had been watching these developments for some time. We were both concerned that facilities managers adapt to the new environment in ways that sustain the quality of federal facilities. Learning of each other's interest, the FFC standing Committees on Design and Construction, and Organization and Administration decided to pool talents and efforts, to sponsor a symposium on ensuring quality facilities in this era of limited resources.

In keeping with the missions of both standing committees, the symposium covered a broad range of facilities-related issues, including design and construction, project delivery, operations and maintenance, management, and customers. Therefore, we defined quality in several ways. Quality in new construction means a facility is built on time and within budget and satisfies the customer. With respect to maintenance, quality means a product or service that provides value to a facility, and whose cost is not disproportionately high, and which is provided on time.

Page viii Cite
Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×

For the customer—both federal employees and the general public—quality means an environment in which they can achieve their intended purpose efficiently, safely, and comfortably.

The symposium, entitled "Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources," was held May 30–31, 1996, at the National Academy of Sciences in Washington, D.C. Representatives from federal government, private corporations, and academia described their experiences in reengineering their organizations and business practices to maintain or improve the quality of their facilities despite fewer resources. The speakers were selected above all for their successful innovations. We wanted the symposium to provide an opportunity for the facilities management community to learn of practical approaches and achievements, as well as to sharpen their understanding of the current environment and provide their own views about the issues they face. This report includes papers based on many of the presentations made at the symposium. We hope that you will find the ideas here as stimulating as we did.

DANIEL HIGHTOWER,

CHAIR, COMMITTEE ON DESIGN AND CONSTRUCTION

WILLIAM MAY,

CHAIR, COMMITTEE ON ORGANIZATION AND ADMINISTRATION

Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
Page R1
Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
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Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
Page R3
Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
Page R4
Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
Page R5
Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
Page R6
Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
Page R7
Page viii Cite
Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
Page R8
Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
Page R9
Suggested Citation:"FRONT MATTER." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
×
Page R10
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