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Building Performance: Improving The Facility Lifecycle
111
Putting It All Together: Case Study Of The HCFA Headquarters
115
The Stewardship Of Facilities
135
Effective Approaches To Facility Stewardship And Management
140
Techniques For Cost And Quality Control: Initiatives At The Department of Veterans Affairs
144
Facilities Managers: Communicating Your Value To Your Customers
150
Speaker Biographies
157
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