References

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GAO, IMTEC (U.S. General Accounting Office, Information Management and Technology Division). 1993. Automated Medical Records: Leadership Needed to Expedite Standards Development (GAO/IMTEC 93-17). Washington, D.C.: GAO.


IOM (Institute of Medicine). 1989. The Future of Public Health. Washington, D.C.: National Academy Press.

IOM. 1993. Employment and Health Benefits: A Connection at Risk. Washington, D.C.: National Academy Press.

IOM. 1996. Telemedicine: A Guide to Assessing Telecommunications in Health Care. Washington, D.C.: National Academy Press.

IOM. 1997a. Managing Managed Care: Quality Improvement in Behavioral Health. Washington, D.C.: National Academy Press.

IOM. 1997b. Improving Health in the Community: A Role for Performance Monitoring. Washington, D.C.: National Academy Press.

IOM. 1998. Systems of Accountability: Implementing Children's Health Insurance Programs. Washington, D.C.: National Academy Press.


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NCQA (National Committee for Quality Assurance). 1997. HEDIS 3.0 (Health Plan Employer Data and Information Set) [www document]. URL http://www.ncqa.org/hedis.htm

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