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FRONT MATTER (R1-R2)
CONTENTS (R3-R8)
EXECUTIVE SUMMARY (1-6)
CHAPTER I INTRODUCTION (7-20)
CHAPTER II SERVICE ROUTES (21-82)
CHAPTER III FEEDER SERVICE (83-124)
CHAPTER IV ROUTE DEVIATION SERVICES (125-156)
CHAPTER V LOW-FLOOR BUSES (157-200)
CHAPTER VI FARE INCENTIVE PROGRAMS (201-272)
CHAPTER VII EFFECTIVENESS AND APPLICABILITY OF THE OPTIONS AND ENHANCEMENTS STUDIED (273-306)
APPENDIX A EVALUATION FRAMEWORKS (307-360)
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