Customer 1 ____

Customer 2 ____

Customer 3 ____

3. Do you have the following capabilities?

 

(Now)

(Near Future)

SPC

________

________

CAD

________

________

CAM

________

________

MRP

________

________

ISO/QS

________

________

HAZMAT

________

________

4. How would you characterize your relationship with your top three customers?

Insert number to reflect level:

Insert number to reflect level:

1

2

3

4

5

adversarial

 

 

 

full partner

Customer 1 ____

 

 

 

 

Customer 2 ____

 

 

 

 

Customer 3 ____

 

 

 

 

5. What critical factors or new capabilities would improve your success as a supplier?

Insert number to reflect level:

1

2

3

4

5

not important

 

 

 

very important

Payment terms ____

Customer recognition program ____

Sharing of cost data ____

Sharing of objective performance data ____

Early involvement in customer product development ____

Production forecast ____

Financing ____



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