TABLE A-8 Success Factors in Subsamples

Average importance of factors (based on scale of 1 to 5)

Large SMEs

Small SMEs

Dispersed Customer Base

Concentrated Customer Base

Number of respondents

41

41

43

43

Average relationship with top three customers

3.7

3.7

3.6

3.7

Payment terms

2.5

2.9

2.4

3.0

Customer recognition programs

2.4

2.6

2.5

2.5

Sharing of cost data

2.4

2.3

2.2

2.6

Sharing of performance data

3.4

3.3

3.3

3.3

Early involvement in product development

4.0

3.9

4.0

4.0

Sharing of production forecast

3.9

3.5

3.4

3.9

Financing

2.0

2.4

2.2

2.4



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