. "Appendix B: Capability Mapping." Surviving Supply Chain Integration: Strategies for Small Manufacturers. Washington, DC: The National Academies Press, 2000.
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Surviving Supply Chain Integration: Strategies for Small Manufacturers
Capability requirements for product and process suppliers:
demonstrated financial strength commensurate with the risk involved in becoming part of the supply chain
ability to provide consistently high quality products and services
effective and reliable process control systems throughout its own enterprise and throughout its own supply chains
compliance with accepted industry standards for quality assessment and quality maintenance (e.g., IQ 9000)
compliance with accepted industry standards for manufacturing enterprise performance (e.g., ISO 9000)
compliance with applicable state and federal regulations
validated process technologies appropriate for the products and services being supplied
consistent on-time delivery
ability to react with short lead times without incurring excessive costs or degrading quality
ability to design and fabricate prototypes quickly and accurately to meet requirements for product realization programs
use of appropriate data and information management systems that can effectively communicate with customers' and suppliers' systems and provide the information required to participate effectively in the supply chain.
ability to produce the required products and/or services at competitive costs
emphasis on employee learning and a well implemented training program
Unique capability requirements for product providers:
ability to provide special insight into uses for their products and methods for adapting them to nonstandard applications
product planning, design, and development capabilities that, although focused on creating and updating the supplier's own line of products, can be modified or adapted for nonstandard applications
ability to provide after-sales support appropriate for dealing with unique or proprietary products.
Unique capability requirements for process suppliers:
ability to guide customer product design decisions to reduce process costs and improve quality
ability to provide process design capability to meet customer needs