Using the capabilities of Internet technology, including turning raw information and data into actionable intelligence, to conduct business electronically.


Buying, selling, and exchanging information electronically.


A collaborative network that uses Internet technology to link businesses with their supply chains and provides a degree of security and privacy from competitors.


A combination of hardware and software designed to make a Web site secure.

Hypertext markup language (HTML)

A hypertext document format used on the Worldwide Web. Tags and directive information are embedded in the document to delimit text and indicate special instructions for processing it.

Integrated supply chain.

An association of customers and suppliers who, using management techniques, work together to optimize their collective performance in the creation, distribution, and support of an end product.


A worldwide collection of servers and networks that allow users access to information and applications outside of the company firewall.


A secured network of Web pages and applications that can be accessed by anyone within a company firewall.

Just-in-time (JIT) manufacturing

An approach in which goods and services are produced only when needed for the next manufacturing step, rather than being stockpiled in advance.

Local area network (LAN)

A communication system within a facility; the backbone of a communication system that connects various devices in a factory to a control center. The LAN, through the control center, allows devices, such as computers, bar code readers, programmable controllers, and CNC machines, to communicate with each other for control and exchange of information.

Materials requirements planning (MRP or MRP 1)

A scheduling technique for establishing and maintaining valid due dates and priorities for

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