References

Cronin, C. 1998. Using the Internet to Educate Consumers about Health Care Choices. Managed Care Quarterly 6(1):29–33.

Cunningham, R., and S. Williams. 1997. Informed Consumer Choice Still a Distant and Difficult Goal. Medicine and Health: Perspectives, September 8.


Davidson, B.N. 1988. Designing Health Insurance Information for the Medicare Beneficiary: A Policy Synthesis. Health Services Research 23(5):685–720.


Edgman-Levitan, S., and M. Gerteis. 1998. Patient Confidence in the Health Care System. Quality Connection 7(1):1–2.

Eppig, F.J., and J.A. Poisal. 1997. Mental Health of Medicare Beneficiaries: 1995. Health Care Financing Review 18(3):207–210.


Fama, T., P.D. Fox, and L.A. White. 1995. Do HMOs Care for the Chronically Ill? Health Affairs 14(1):234–243.

Families USA. 1997. Comparing Medicare HMOs: Do They Keep Their Members? Washington, DC: Families USA.

Fox, P.D., L. Etheredge, and S.B. Jones. 1998. Addressing the Needs of Chronically Ill Persons Under Medicare. Health Affairs 17(2): 144–151.

Frederick Schneiders Research. 1998. Lessons from the Front Line: Focus Group Study of Medicare Insurance Counselors. Menlo Park, CA: Kaiser Family Foundation.


Health Care Financing Administration. 1998. Medicaid Eligibility [WWW document]. URL http://www.hcfa.gov/medicaid/meligib.htm (accessed October 19, 1998).

Hibbard, J.H., and J.J. Jewett. 1998. An Assessment of Medicare Beneficiaries' Understanding of the Differences Between the Traditional Medicare Program and HMOs. Public Policy Institute Publication No. 9805. Washington, DC: American Association of Retired Persons.

Hibbard, J.H., P. Slovic, and J.J. Jewett. 1997. Informing Consumer Decisions in Health Care: Implications from Decision-Making Research. The Milbank Quarterly 75(3):395–414.

Hopkinson, N. 1998. Study Finds Medicare HMOs Target Active Seniors in Ads but not the Disabled. The Wall Street Journal, July 14.


Institute of Medicine. 1996. Improving the Medicare Market: Adding Choice and Protections. Washington, DC: National Academy Press.


Kaiser Family Foundation. 1998. Marketing HMOs to Medicare Beneficiaries. Menlo Park, CA: Kaiser Family Foundation.

Kleimann, S. 1998a. Inundated by Information: Consumer Information Provisions of the Balanced Budget Act of 1997. Statement Before the Senate Special Committee on Aging, May 6.



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--> References Cronin, C. 1998. Using the Internet to Educate Consumers about Health Care Choices. Managed Care Quarterly 6(1):29–33. Cunningham, R., and S. Williams. 1997. Informed Consumer Choice Still a Distant and Difficult Goal. Medicine and Health: Perspectives, September 8. Davidson, B.N. 1988. Designing Health Insurance Information for the Medicare Beneficiary: A Policy Synthesis. Health Services Research 23(5):685–720. Edgman-Levitan, S., and M. Gerteis. 1998. Patient Confidence in the Health Care System. Quality Connection 7(1):1–2. Eppig, F.J., and J.A. Poisal. 1997. Mental Health of Medicare Beneficiaries: 1995. Health Care Financing Review 18(3):207–210. Fama, T., P.D. Fox, and L.A. White. 1995. Do HMOs Care for the Chronically Ill? Health Affairs 14(1):234–243. Families USA. 1997. Comparing Medicare HMOs: Do They Keep Their Members? Washington, DC: Families USA. Fox, P.D., L. Etheredge, and S.B. Jones. 1998. Addressing the Needs of Chronically Ill Persons Under Medicare. Health Affairs 17(2): 144–151. Frederick Schneiders Research. 1998. Lessons from the Front Line: Focus Group Study of Medicare Insurance Counselors. Menlo Park, CA: Kaiser Family Foundation. Health Care Financing Administration. 1998. Medicaid Eligibility [WWW document]. URL http://www.hcfa.gov/medicaid/meligib.htm (accessed October 19, 1998). Hibbard, J.H., and J.J. Jewett. 1998. An Assessment of Medicare Beneficiaries' Understanding of the Differences Between the Traditional Medicare Program and HMOs. Public Policy Institute Publication No. 9805. Washington, DC: American Association of Retired Persons. Hibbard, J.H., P. Slovic, and J.J. Jewett. 1997. Informing Consumer Decisions in Health Care: Implications from Decision-Making Research. The Milbank Quarterly 75(3):395–414. Hopkinson, N. 1998. Study Finds Medicare HMOs Target Active Seniors in Ads but not the Disabled. The Wall Street Journal, July 14. Institute of Medicine. 1996. Improving the Medicare Market: Adding Choice and Protections. Washington, DC: National Academy Press. Kaiser Family Foundation. 1998. Marketing HMOs to Medicare Beneficiaries. Menlo Park, CA: Kaiser Family Foundation. Kleimann, S. 1998a. Inundated by Information: Consumer Information Provisions of the Balanced Budget Act of 1997. Statement Before the Senate Special Committee on Aging, May 6.

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--> Kleimann, S. 1998b. Communicating to Beneficiaries. Statement before the Alliance on Health Reform, June 22. Lumpkin, J., M. Caballero, and L. Chonko. 1989. Direct Marketing, Direct Selling and the Mature Consumer. New York: Quorum Books. McCall, N., T. Rice, and J. Sangl. 1986. Consumer Knowledge of Medicare and Supplemental Health Insurance Benefits. Health Services Research 20:633–657. Medicare Payment Advisory Commission. 1998a. Health Care Spending and the Medicare Program: A Data Book. Washington, DC: Medicare Payment Advisory Commission. Medicare Payment Advisory Commission. 1998b. Report to the Congress: Context for a Changing Medicare Program. Washington, DC: Medicare Payment Advisory Commission. National Committee for Quality Assurance. 1997. The State of Managed Care Quality. Washington, DC: National Committee for Quality Assurance. Neuman, P., E. Maibach, K. Dusenbury, M. Kitchman, and P. Zupp. 1998. Marketing HMOs to Medicare Beneficiaries: Do Medicare HMOs Target Healthy Seniors? Health Affairs 17(4):132–139. Pear, R. 1998. Medicare Officials to Limit Distribution of New Guide. The New York Times, June 20. Riley, G., M. Ingber, and C. Tudor. 1997. Disenrollment of Medicare Beneficiaries from HMOs. Health Affairs 16(5):117–124. Sofaer, S. 1993. Informing and Protecting Consumers Under Managed Competition. Health Affairs 12(Suppl.):76–86. Stanley, M.T. 1997. Providing Health Plan Information to Medicare Beneficiaries. Written Statement Provided to the U.S. Senate Special Committee on Aging, April 10. United Hospital Fund. 1997. Medicaid Managed Care Currents. New York: United Hospital Fund. U.S. Department of Health and Human Services. 1997a. Medicare Current Beneficiary Survey. Washington, DC: U.S. Department of Health and Human Services. U.S. Department of Health and Human Services. 1997b. Medicare and Medicaid Statistical Supplement. Health Care Financing Review. U.S. Department of Health and Human Services, Office of the Inspector General. 1998. Beneficiary Perspectives of Medicare Risk HMOs. Washington, DC: U.S. Department of Health and Human Services, Office of the Inspector General. U.S. General Accounting Office. 1998. Medicare: Many HMOs Experience High Rates of Beneficiary Disenrollment. Washington, DC: U.S. General Accounting Office. Ware, Jr., J.E., M.S. Bayliss, W.H. Rogers, M. Kosinski, and A.R. Tarlov. 1996. Differences in 4-Year Health Outcomes for Elderly and Poor, Chronically Ill Patients Treated in HMO and Fee-for-Service Systems: Results from the Medical Outcomes Study. Journal of the American Medical Association 27(6):1039–1047.