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Other Related Titles
Mental Models in Human-Computer Interaction: Research Issues About What the User of Software Knows
(1987)
Commission on Behavioral and Social Sciences and Education (
CBASSE
)
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Front Matter (R1-R16)
Mental Models in Human-Computer Interaction: Research Issues About What the User of Software Knows (1-2)
Introduction (3-3)
Models of What, Held by Whom? (3-4)
Types of Representations of Users' Knowledge (5-18)
How Users' Knowledge Affects Their Performance (19-22)
Applying What We Know of the User's Knowledge to Practical Problems (23-28)
Research Recommendations (29-33)
References (34-40)
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