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Real People Real Problems: An Evaluation of the Long-Term Care Ombudsman Programs of the Older Americans Act (1995)
Institute of Medicine (IOM)

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. "References." Real People Real Problems: An Evaluation of the Long-Term Care Ombudsman Programs of the Older Americans Act. Washington, DC: The National Academies Press, 1995.

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Real People Real Problems: An Evaluation of the Long-Term Care Ombudsman Programs of the Older Americans Act

Clark, R., Turek-Brezina, J., Chu, C., and Hawes, C. Licensed Board and Care Homes: Preliminary Findings from the National Health Provider Inventory. Paper presented at the 1994 Annual Meeting of the Gerontological Society of America in Atlanta, Georgia, 1994.

Clement, D.G., Retchin, S.M., Brown, R.S., and Stegall, M.H. Access and Outcomes of Elderly Patients Enrolled in Managed Care. Journal of the American Medical Association 271:1487–1492, 1994.

Coleman, N. Advocacy in the Older Americans Act. Generations 15(3):43–46, 1991.

Corbin, J., and Strauss, A. Unending Work and Care: Managing Chronic Illness at Home. San Francisco, Calif.: Jossey-Bass, 1988.

Coulton, C.J., Dunkle, R.E., Haug, M., Chow, J., and Vielhaber, D.P. Locus of Control and Decision Making for Posthospital Care. Gerontologist 29(5):627–632, 1989.

Custis, D.L. Ombudsman Activity in the Department of Veterans Affairs Extended Care Programs: A White Paper. Paper prepared for the Institute of Medicine Committee to Evaluate the State Long-Term Care Ombudsman Programs of the Older Americans Act, 1994.


Department of Health and Human Services (DHHS), Office of the Inspector General. Board and Care Homes: A Study of Federal and State Actions to Safeguard the Health and Safety of Board and Care Home Residents. Washington, D.C.: Department of Health and Human Services, 1982.

Dittmar, N.C., and Smith, G. Evaluation of Board and Care Homes: Summary of Survey Procedures and Findings. Report to the Assistant Secretary for Planning and Evaluation, Department of Health and Human Services. Denver, Colo.: Denver Research Institute/University of Denver, 1983.

Dize, V.L. Remarks made at the symposium convened by the Institute of Medicine Committee to Evaluate the State Long-Term Care Ombudsman Programs of the Older Americans Act, February 1994.

Donabedian, A. Evaluating the Quality of Medical Care. Milbank Memorial Fund Quarterly 44:166–203, July (Part 2) 1966.

Dubler, N. Commentary: Balancing Life and Death—Proceed with Caution. American Journal of Public Health 83:23–25, 1993.

DuNah, R., Jr., Harrington, C., and Bedney, B. Variations and Trends in Licensed Nursing Home Capacity in the States 1978–1992. San Francisco, Calif: Institute for Health and Aging, University of San Francisco, 1993.


Eckert, J.K., Namazi, K.H., and Kahana, E. Unlicensed Board and Care Homes: An Extra-Familial Living Arrangement for the Elderly. Journal of Cross-Cultural Gerontology 2:377–393, 1987.

Elon, R.D. Perspectives of Attending Physicians and Medical Directors Regarding the Long-Term Care Ombudsman Program: Analysis of a Canvass of Members of the American Medical Directors Association.

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