Better Care in Lansing, Michigan. Prior to that, she was a staff attorney for Legal Services of Southeastern Michigan in Jackson, Michigan, and a consumer fellow at the National Consumer Law Center in Boston, Massachusetts. She earned a B.A. from Stephen F.Austin State University and a J.D. from the University of Texas. She has served on the council of the Senior Justice Section of the State Bar of Michigan, as treasurer of the National Association of State Long-Term Care Ombudsman Programs, and on the Senior Advisory Council of Blue Cross and Blue Shield of Michigan. In 1991, Ms. Turnham received the V.K.Volk Award from the Michigan Society of Gerontology for outstanding contributions toward improving health care for older persons in Michigan.