. "Advocating for Quality of Care and Quality of Life for Residents of Long-Term Care Facilities." Real People Real Problems: An Evaluation of the Long-Term Care Ombudsman Programs of the Older Americans Act. Washington, DC: The National Academies Press, 1995.
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Real People Real Problems: An Evaluation of the Long-Term Care Ombudsman Programs of the Older Americans Act
responsibilities. Chapter 4 assesses the conflicts of interest found in the administration and operation of the program. Chapter 5 explores in more depth the committee’s views on the program’s effectiveness and offers some ideas about how program effectiveness might be enhanced. Chapter 6 examines the adequacy of the program’s resources. Chapter 7 inquires into the need and feasibility of an expansion of the present program into other populations and other settings. Finally, Chapter 8 presents the committee’s view of the future of LTC and what part the LTC ombudsman program will play in it.
Appendix A provides descriptive information on OAA programs and the network of agencies providing them. Appendix B is the statutory base for the LTC ombudsman program (Title VII, Chapter 2, of the OAA). Appendix C gives details on study activities. Appendix D provides biographical information on committee members.
