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H-8 Using Public Transportation to Reduce the Economic, Social and Human Costs of Personal Immobility TCRP (Project H-8) Appendix A: Contractor's Case Studies Prepared for Transit Cooperative Research Program Transportation Research Board National Research Council Chain & Associates. enc. with Ricardo Byrd Omni~rersed International December, 1998

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t ACKNOWLEDGMENT This work was sponsored by the Federal Transit Administration (FTA) and was conducted through the Transit Cooperative Research Program (TCRP), which is administered by the Transportation Research Board (TRB) of the National Research Council. DISCLAIMER The opinions and conclusions expressed or implied in the report are those of the research agency. They are not necessarily those of the TRB, the National Research Council, the FTA, the Transit Development Corporation, or the U.S. Government. This report has not been edited by TRB. Information on this report is available from the TCRP, 2101 Constitution Ave. N.W., Washington, D.C. 2041 ~ Telephone: 202/334-3502 Fax: 202/334-2006

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AUTHOR ACKNOWLEDGEMENTS The research described in this report was performed under TCRP Project H-S by Grain & Associates, Inc., Ricardo Byrd, and Omniversed International. Gail Murray was the Principal Investigator and principal author of the summary and all chapters except Chapter 4. She directed and wrote the case studies for the AC Transit service area, South Carolina, Metro-Dade Transit Agency, and two of the Los Angeles cases. Cliff Chambers was the Project Manager, led and wrote the case studies of SEPTA and OATS, Inc., and synthesized the key findings for Chapter 3. Ricardo Byrd provided significant industry outreach in selecting the case studies and participated in the development of the Metro-Dade, OATS, and SEPTA cases. Lou Collier of Omniversed wrote the Numero Uno Supermarket Shuttle case study and provided important contributions to the South Carolina and Los Angeles area case studies. David Curry of Crain & Associates conducted the economic analyses of benefits and costs in the case studies and wrote the economic methodologies guide in Chapter 4. Corinne Goodrich provided valuable assistance in compiling industry best practices for the compendium in Chapter 5. Guidance for this research was provided by Gwen Chisholm, the Senior Program Officer for the project, and the project panel. The research team received excellent cooperation from the staff of each of the case study locations. Without this invaluable assistance, the research effort would not have been possible. This work was sponsored by the Federal Transit Administration and was conducted in the Transit Cooperative Research Program which is administered by the Transportation Research Board of the National Research Council.

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