NIST must find ways to express appreciation and give credit to those in supporting roles or whose collaborations are behind the scenes.
The ITL would benefit from more detailed tracking of the results and consequences of its technical activities.
Maintaining old technologies such as the Cray supercomputer or outdated software on older desktop machines is not resource efficient. Equipment should be upgraded, and only common hardware and software should be supported out of overhead funds.
The departure of the SED chief in the past year has led to the appointment of an acting chief. Filling this position rapidly with a permanent division chief is essential to staff morale and necessary to accelerate the growth of SED interactions with other ITL divisions.