professional and technical workers, 51, 52-55

service workers, 52-55

skills and, 52-55, 57

social-psychological contracts, 97-102, 103

training/development opportunities and, 54-55

unskilled workers, 51, 52-55

Australian Standard Classification of Occupations, 174, 175, 330-331

Automation, 39, 125, 150

blue-collar workers, 116, 150

military personnel, 253-254, 260, 261, 262

service workers, 121-122, 125-126, 127

see also Computer applications

B

Beliefs, see Attitudes and beliefs

Black persons, see African Americans

Blue-collar workers, 21, 28, 41, 105, 108-121, 266, 335

automation, 116, 150

blue-collar/managerial divide, 10, 103, 108-110, 113, 114-116, 120, 160, 265, 272, 283, 285-286

cognitive skills, 110, 112, 113, 115-116, 120, 160

problem solving, 112, 114

computer use, 113-117, 120, 160

content analysis, 110-113

defined, 108

emotional work, 121

globalization of markets, 117-119

historical perspectives, 41, 108, 117-119, 159, 264, 265

interpersonal skills, 108, 109, 110, 113, 115, 121, 160

see also "teamwork" infra

military, 237, 252

occupational classification systems, 111-112, 159-160

organizational factors, 109-113, 117-121

see also "blue/collar managerial divide" supra

quality control, 110, 112-113, 117, 118, 119, 120

skills, 113-115, 160

see also "interpersonal skills" supra

team skills, 84, 85, 110-113, 114, 115-119

task analysis, 109, 111-112, 160

teamwork, 84, 85, 110-113, 114, 115-121

technological innovation, 113-117

Bureau of Census, 21, 39, 42, 43, 44, 45, 48, 85, 167

Classified Index of Occupations and Industries, 176, 177, 178

CPS, 39, 42, 48, 59, 62, 68, 87-89, 93, 177, 190, 196

SOC, use of, 178

Bureau of Labor Statistics, 59, 60-61, 95, 96, 105, 190, 261

Occupational and Employment Statistics Classification System, 168, 190, 96

Occupational Employment Statistics, 176, 177, 178, 196

C

Canadian Classification and Dictionary of Occupations, 174, 175, 332-333

Career ladders/stages, 97, 188, 234-235

managerial jobs, 81

military, 234-235, 245, 249, 262

technical workers, 153-154

Career pattern changes, 14, 86-87, 90, 204, 210-211

military, 70-71, 210-211, 234-235, 245

Census Bureau, see Bureau of Census

Front Matter (R1-R12)

Executive Summary (1-12)

1 Introduction (13-29)

2 The External Contexts of Work (30-72)

3 Changes in the Organizational Contexts of Work (73-104)

4 Changes in the Structure and Content of Work (105-163)

5 Implications for Occupational Analysis Systems (164-215)

6 Army Work and Approaches to Occupational Analysis (216-262)

7 Conclusions and Implications (263-287)

References (288-318)

Appendix A: Prototype Evaluation (319-328)

Appendix B: Current Occupational Analysis Systems (329-340)

Appendix C: Biographical Sketches (341-348)

Index (349-364)