The laboratory overall continues to address topics raised by the panel in a timely and receptive manner; the panel was especially pleased to note that the update to the gas-phase kinetic database has finally been released by the Physical and Chemical Properties Division. In the spirit of continuous improvement, the panel encourages the laboratory to continue to carefully consider the recommendations documented in the detailed divisional reports. In particular, the panel remains concerned about the costs associated with the NTRM Program and the commercial distribution of the reference materials. This activity is an excellent approach to efficiently providing industry with reliable reference materials, but the panel would like to see a proactive management plan to appropriately allocate the costs and responsibilities within NIST and at commercial companies.