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ways to use the Internet, home-based computer systems, and specialized information resources to promote self-care and disease management skills among patients and their family caregivers. She earned a Ph.D. and an M.S. in industrial engineering from the University of Wisconsin at Madison, an M.S. in nursing from the University of Pennsylvania, and a B.S. in nursing from the University of Delaware.

Bruce Davie works at Cisco Systems in Chelmsford, Massachusetts, where he is a Cisco Fellow. He received his B.E. (electrical) from the University of Melbourne, Australia, in 1984. He completed his Ph.D. in computer science at the University of Edinburgh, Scotland, in 1988 before starting work in the Computer Networking Research Department at Bell Communications Research (Bellcore) in Morristown, N.J. While at Bellcore, he worked on the Aurora gigabit testbed, the first wide-area gigabit network. At Bellcore he held the positions of director of Internetworking research and chief scientist and led research efforts on the Next Generation Internet Protocol, IP-over-ATM, and the support of real-time applications over the Internet. Dr. Davie joined Cisco Systems in 1995. He leads a group working on the development of multiprotocol label switching and quality-of-service capabilities for IP networks. He is the author of numerous journal articles, conference papers and book chapters, and three books on computer networks. He is an active member of both the Internet Engineering Task Force and the End-to-End research group.

William M. Detmer is president and chief executive officer of a new Internet-based digital publishing company and is adjunct assistant professor of health evaluation sciences at the University of Virginia. He was formerly vice president of clinical information products for Ovid Technologies, Inc. Dr. Detmer's interests lie in the characterization of the knowledge needs of clinicians and the development of content, information science methods, and technologies that collectively meet those needs. In 1994 he developed WebMedline, the first World Wide Web interface to Medline, and he since has developed a variety of Internet-based applications and methods that bring medical knowledge to the point of care. Dr. Detmer holds a B.A. degree from the University of North Carolina at Chapel Hill, where he was a Morehead Scholar, an M.D. from the University of California San Francisco, and a master's degree in medical information science from Stanford University. He is board certified in internal medicine.

Valerie Florance is project director for better_health@here.now, the information technology futures initiative of the Association of American Medical Colleges (AAMC), and principal investigator for IAIMS: The Nextcontinue



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