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Certification authorities, 151-152, 155-156, 253

Chat groups, ix, 5, 60, 191, 192-193, 196, 238, 261, 290. see also Support groups

Chronic illness, general, 13-14, 34, 55, 58, 60, 191

home care, 68

risk factors, 3, 31, 34, 58, 59, 60, 95-96, 274, 288

Cities, see Urban areas

Clinical care, 2, 55 (n. 2), 55 (n. 11), 57, 71-88, 120-121

and e-mail, 62, 261, 262

patient/provider exchanges, 14, 22, 37, 62-64, 66, 70, 189, 192, 197, 248, 279

bandwidth needs, 72-73, 75, 77-79, 82-83, 87, 88

data security, 65, 68, 82-84, 88

expert systems, 227, 228-229

latency needs, 81-83, 87-88, 124

Next Generation Internet, 48, 319

organizational factors, 182-184, 188, 189, 192, 195, 196

remote consultations, 6, 8-9, 16, 17, 18, 20, 30-33, 36, 57, 71, 72-76, 88, 220-221, 228-229, 236-237, 238-239, 244, 247, 258, 266-267, 280, 285-286, 288-289, 292, 323

standards/guidelines, 5, 14, 22, 57, 238-239, 275, 278

technical requirements, 4-5, 71-76, 87-88, 238-239, 246, 258

see also Diagnosis; Emergency care; Hospitals; Primary care physicians; Patient records; Specialists

Clinical trials, 55 (n. 2), 120-121, 328

Collaboratory for Microscopic Digital Anatomy, 114-115

Collections of Information Antipiracy Act, 218

Community Health Information Technology Alliance (CHITA), 90, 91, 309, 311-312

Comprehensive Telehealth Act, 224

Compression technology, 72, 77, 78-79, 80, 114, 115, 116, 129, 272, 286, 288, 290, 315

The Computer-Based Patient Record, 204

Computed tomography (CT), 4, 65, 72, 78, 134, 164, 238, 274, 300

Computer Science and Telecommunications Board, 1-2, 144, 173, 229

Conference on Fair Use, 217

Confidentiality, see Encryption; Privacy; Security

Consumer Assessment of Health Plans Survey, 90

Consumer health, 2-3, 27, 35, 37-38, 57, 58, 71, 152, 235, 245-246, 262

alternative medicine, 60

availability of access, 63, 70, 87-88, 124

bandwidth needs, 61, 65, 67-68, 69, 71, 280

chat groups, ix, 5, 60, 191, 192-193, 196, 238, 261, 290

data security for, 61, 63, 64-65, 68, 70-71, 238-239, 249

e-commerce and, 9, 10-11, 35, 60-61, 63, 71, 85, 168, 179-182, 310

e-mail, patient/provider exchanges, 14, 22, 37, 62-64, 70, 189, 192, 197, 248, 279

foreign language speakers, 119-120, 266-267

latency needs, 62, 69-70, 279

organizational factors, 9, 10-11, 179-182, 183, 191, 195

primary online activities, ranked, 61

quality control, 2, 14, 61-62, 246-247, 255-256, 292

remote consultations, 6, 8-9, 16, 17, 18, 20, 30-33, 36, 57, 71, 72-76, 88, 220-221, 228-229, 236-237, 238-239, 244, 247, 258, 266-267, 280, 285-286, 288-289, 292, 323

risk factors, 3, 31, 34, 58, 59, 60, 95-96, 274, 288

support groups, ix, 5, 60, 61, 196, 238

technical requirements, 4-5, 6, 8-9, 66-68, 69-71, 238-239, 245-246

Web sites, 9, 10-11, 59-62, 64-65, 69, 190, 196-197, 216, 256, 262, 277-280

pharmaceutical companies, 60, 71, 189, 221

see also Clinical care; Data security; Home care; Insurance; Managed care; Privacy; Records of patients; Telemedicine; cross-references under Demographic factorsbreak



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