tion, and use of a new laboratory building. Such relations are best achieved through effective communication and the timely exchange of information with the surrounding community. This community should be actively engaged in a project early in the planning process through, for example, educational outreach efforts and the use of the institution's community and public relations offices, community advisory boards, chambers of commerce, and the local media. Paternalistic, technocratic, or secretive planning methods should be avoided. Continual interactions with an informed community afford an institution the best opportunity for good long-term relations with the community.
To address the human issues in a laboratory construction or renovation project, the committee recommends the following actions:
Provide institutional leadership. A person committed to the success of a laboratory renovation or construction project should be identified early in the project. This person will serve as the "champion" for the life of the project.
Select an experienced design professional. A successful laboratory construction or renovation project requires the services of a design professional with demonstrated experience and success in laboratory design and construction of the type and scale required in the project. If institutional constraints preclude the selection of a suitably experienced architectural firm, an experienced laboratory consultant should be retained.
Involve the users at an early stage. Users, through a committed user representative, should be involved in all phases of a laboratory construction or renovation project, with special emphasis on early planning. Mechanisms should be established to encourage the free flow of information among users and other participants.
Choose an experienced general contractor. Laboratory construction requires greater-than-usual attention to detail; prior experience with technical buildings enhances the probability of success.
Consider sociological needs. Physical layout can help or hinder interactions among all who will use a laboratory facility.
Involve the community. Stay in close contact with the surrounding community throughout the laboratory construction or renovation project. Make use of the institution's external relations offices and community advisory boards, and avoid practices that might interfere with good community relations.
Chapter 2, "Process Issues," describes the processes that occur during the different phases of a laboratory renovation or construction project. In the architectural design and build method discussed in this report, the phases of a project