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Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
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Appendix C

Indicators of Internet Impacts

INDICATORS RELATED TO THE ENVIRONMENT FOR INTERNET USE

Supportive Economy and Infrastructure
  • GNP per capita

  • number of telephones

  • number of telephones per capita

  • indicators of penetration of telephone service in rural areas

  • indicators of penetration of electrical power in rural areas

  • density of population in rural areas

  • percentage of population in urban areas

  • indicators of the strength of markets for personal computers, modems, and related technologies

Policy and Regulatory Environment
  • estimated cost, time, and rate of success in establishing an ISP

  • estimated cost, time, and rate of success in establishing an ISP account

  • nondiscriminatory access to Internet service

  • modem and/or computer tariff

  • waiting time for a telephone line

  • cost for installation of a telephone line

  • waiting time for a leased line

  • cost per minute to access points of presence (POPs)

  • commercial availability of modems and computers

  • local service for modems and computers

INDICATORS OF INTERNET SUPPLY QUANTITY OF INTERNET SERVICE

  • total number of ISPs

  • total bandwidth to outside country (kilobytes/second)

  • total number of modems connected to ISP servers for dial-up access

  • total number of leased lines to customers

  • total number of POPs

  • total number of secondary-city POPs

  • percentage of population within local calling area of POP

Quality of Internet Service
  • percentage of send failures (messages that fail to reach their destination)

  • average delivery time of e-mail/data transfer from each ISP to every ISP

Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
  • average delivery time of messages

  • average time to check an empty mailbox

  • mean connect speed of subscribers

  • call failure rates for ISPs (the percentage of calls that fail to connect to the Web)

  • number of members in an information industry association or ISP association

  • number of ISPs offering full Internet service

  • percentage of nonprofit ISPs

  • number and percentage of profitable ISPs

  • prices charged by ISPs for Internet access

  • total funds invested by ISPs in expansion

  • total ISP revenue

Sustainability
  • number of foreign- and domestic-owned ISPs

  • number of local technical staff

  • number of ISPs offering user training

  • number of institutions that monitor their own traffic, use, and number of hits on pages

  • average number of years of schooling of adult population

  • literacy rate

  • number of information technology courses offered in universities

  • average salary of Web designers and other ISP employees

  • percentage of ISPs offering Web hosting, Web design, and other services

  • ratio of national, regional, and international traffic to total traffic (both coming into and going out of the country)

  • number of home pages on domestic servers

  • ratio of national, regional, and international participation in listserves and news groups

INDICATORS OF INTERNET USE

  • total number of subscribers by category of user

  • average number of workstations per subscriber

  • average number of people with access per workstation

  • rate of change in the number of subscribers

  • turnover rate

  • total traffic (kilobytes per day)

  • total connect time per day

  • total number of e-mails per day

  • average subscriber connect time

  • average subscriber connections per day

  • number of subscribers using leased lines

Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
  • Internet use for:

  • communication

  • downloading software

  • interactive discussions

  • noninteractive discussions

  • use of another computer

  • real-time audio or video

  • searches for product/service information

  • purchases based on Web information

  • searches for company/organization information

  • searches for other information on the Web

  • browsing/exploring

  • seeing what is new at a favorite Web site

  • business purposes

  • percentage of users who connect from their own homes

  • percentage of users who connect from an office

  • percentage of users who connect from both home and office

  • percentage of users who connect from an Internet cafe or business center

Costs of Internet Use
  • price elasticity of demand

  • fees paid to an ISP for leased-line, dial-up service, and other services

  • installation fee(s)

  • fees (fixed and/or usage dependent) paid to the telephone company

  • price of a phone call per minute to connect with the ISP

  • costs to the organization of Internet training courses and staff salaries paid during training

INDICATORS OF IMPACTS ON FORMAL ORGANIZATIONS

Perceived Benefits of the Internet
  • number of messages/transactions to/from/by an organization per day that are domestic versus regional versus international in source or destination

  • reported relative importance of the Internet versus other means

  • cost savings on communications

  • time savings on communications

  • ratio of Internet to other channels in obtaining information

  • percentage of an institution's dissemination through the Internet

  • percentage of total public information made available through the Internet

  • number of Web server hits or requests fulfilled per month from domestic versus regional versus international sources

  • number of electronic newsletters or bulletins produced

  • number of subscribers to newsletters and/or bulletins

Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
  • number and percentage of people trained in using the Internet

  • number and percentage of subscribers with a LAN

  • number of top/middle/lower-level users in an organization with access to the Internet

  • relative importance placed on the Internet by top/middle/lower-level staff

  • number of networks and "virtual organizations" of which an institution is a member

  • investments in computer and other telecommunications facilities

  • approximate number of users who (1) use e-mail, (2) "surf," (3) maintain own (individual or organization) home page, and (4) use an Intranet

  • presence of a distinct information strategy as part of an organization 's overall organizational strategies and plans

Organizational Decision Making
  • change in number of people involved in an institution's decisionmaking

  • relative importance of the Internet versus other means of gathering data and information in decisionmaking

INDICATORS OF SECTORAL IMPACTS

Sectoral Use and Diffusion of the Internet
  • total number of subscribers per sector

  • increase in the number of subscribers per sector

  • percentage of Internet use per sector for (1) e-mail, (2) "surfing," (3) maintaining a (individual or organization) home page, and (4) use of an Intranet

  • number of subscribers in primary city and secondary cities

INTERNET IMPACTS ON SECTORS AND THEIR RELATED DEVELOPMENT GOALS

Education
  • number of schools/universities with Internet access

  • number of students with Internet access

  • average time of student access

  • number of teachers with Internet access

  • number of training courses on the Internet offered to teachers

  • quality of training courses on the Internet offered to teachers (accreditation)

  • number of new courses offered since the Internet was introduced

  • number of schools/universities utilizing distance education via the Internet

  • number of courses that supplement conventional teaching methods with distance education or other Internet-dependent technologies

  • number of students enrolled in distance education

  • number of nonuniversity institutions offering distance education

Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
  • ratio of job placement of students with Internet experience/training in school to overall placement

  • ratio of average starting salaries of individuals with Internet experience/training in school to overall starting salaries

  • number of scholars/researchers attracted to a university/country (in part) because of Internet access

Private Sector
  • rates of participation of African firms in international markets

  • rates of participation of foreign firms in African markets

  • numbers of Web pages providing information on a market

  • numbers of persons communicating about a market on the Internet

  • volume of transactions in a market using the Internet

  • number (percentage) of chambers of commerce with Internet access

  • number (percentage) of other business organizations with Internet access

  • number of small and medium-sized enterprises with Internet access

  • number of small and medium-sized enterprises posting products and prices on the Internet

  • rate of change in the value of an enterprise's exports (imports) since acquiring Internet access

  • rate of change in the value of a country's exports (imports) since acquiring Internet access

  • rate of change in the value of a firm's exports since acquiring Internet access

  • number of companies reporting growth since availability of the Internet

  • number of firms engaged in electronic commerce

  • value of sales via the Internet

  • funds allocated by private companies to Internet-related training

  • growth rates of private telecenters that provide Internet services

Government and Civil Society
  • number of ministries/departments with a presence on the Web

  • number of ministries/departments with e-mail reply addresses on the Web

  • quality of Web site content in the above-described classes of Web sites

  • percentage of ministries/departments who use it for dissemination of information about governmental actions or policies

  • number of political parties with a presence on the Web

  • Internet access to government policy papers and pending and existing legislation and regulations

  • number of organizations using Internet networks, user groups, etc., to influence government

  • number of list servers, news groups and conferences holding on-line discussions of public policy issues

  • number of NGOs with Internet access

Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
  • number of publicly-available sites with free or low-cost Internet access, such as kiosks, post offices, community centers, or libraries

  • number of independent sources of information and news provided via the Internet

  • number of newspapers, radio stations, and TV stations using the Internet to collect news

  • number of newspapers, radio stations, TV stations, and other media with Web sites

  • percentage of domestic and foreign readers

Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
Page 74
Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
Page 75
Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
Page 76
Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
Page 77
Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
Page 78
Suggested Citation:"APPENDIX C." National Research Council. 1998. Internet Counts: Measuring the Impacts of the Internet. Washington, DC: The National Academies Press. doi: 10.17226/9845.
×
Page 79
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