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Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

92+ pages; Perfect Bind with SPine COPY = 14 pts Strollers, Carts, and Other Large Items on Buses and Trains TRANSIT COOPERATIVE RESEARCH PROGRAMTCRP SYNTHESIS 88 TCR P Syn Th eSiS 88 Strollers, Carts, and Other Large item s on Buses and Trains need SPine Width Job no. XXXX Pantone 648 TRAnSPORTATiOn ReSeARCh BOARD 500 F ifth S treet, n .W . W ashing to n, d .C . 20001 A D D R eSS SeR ViCe R eQ UeSTeD TRB A Synthesis of Transit Practice Sponsored by the Federal Transit Administration

need SPine Width Abbreviations and acronyms used without definitions in TRB publications: AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA Air Transport Association ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers NASA National Aeronautics and Space Administration NASAO National Association of State Aviation Officials NCFRP National Cooperative Freight Research Program NCHRP National Cooperative Highway Research Program NHTSA National Highway Traffic Safety Administration NTSB National Transportation Safety Board PHMSA Pipeline and Hazardous Materials Safety Administration RITA Research and Innovative Technology Administration SAE Society of Automotive Engineers SAFETEA-LU Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (2005) TCRP Transit Cooperative Research Program TEA-21 Transportation Equity Act for the 21st Century (1998) TRB Transportation Research Board TSA Transportation Security Administration U.S.DOT United States Department of Transportation TRANSPORTATION RESEARCH BOARD 2009 EXECUTIVE COMMITTEE* OFFICERS CHAIR: Adib K. Kanafani, Cahill Professor of Civil Engineering, University of California, Berkeley VICE CHAIR: Michael R. Morris, Director of Transportation, North Central Texas Council of Governments, Arlington EXECUTIVE DIRECTOR: Robert E. Skinner, Jr., Transportation Research Board MEMBERS J. Barry Barker, Executive Director, Transit Authority of River City, Louisville, KY Allen D. Biehler, Secretary, Pennsylvania DOT, Harrisburg Larry L. Brown, Sr., Executive Director, Mississippi DOT, Jackson Deborah H. Butler, Executive Vice President, Planning, and CIO, Norfolk Southern Corporation, Norfolk, VA William A.V. Clark, Professor, Department of Geography, University of California, Los Angeles David S. Ekern, Commissioner, Virginia DOT, Richmond Nicholas J. Garber, Henry L. Kinnier Professor, Department of Civil Engineering, University of Virginia, Charlottesville Jeffrey W. Hamiel, Executive Director, Metropolitan Airports Commission, Minneapolis, MN Edward A. (Ned) Helme, President, Center for Clean Air Policy, Washington, DC Randell H. Iwasaki, Director, California DOT, Sacramento Susan Martinovich, Director, Nevada DOT, Carson City Debra L. Miller, Secretary, Kansas DOT, Topeka Neil J. Pedersen, Administrator, Maryland State Highway Administration, Baltimore Pete K. Rahn, Director, Missouri DOT, Jefferson City Sandra Rosenbloom, Professor of Planning, University of Arizona, Tucson Tracy L. Rosser, Vice President, Regional General Manager, Wal-Mart Stores, Inc., Mandeville, LA Rosa Clausell Rountree, CEO–General Manager, Transroute International Canada Services, Inc., Pitt Meadows, BC Steven T. Scalzo, Chief Operating Officer, Marine Resources Group, Seattle, WA Henry G. (Gerry) Schwartz, Jr., Chairman (retired), Jacobs/Sverdrup Civil, Inc., St. Louis, MO C. Michael Walton, Ernest H. Cockrell Centennial Chair in Engineering, University of Texas, Austin Linda S. Watson, CEO, LYNX–Central Florida Regional Transportation Authority, Orlando Steve Williams, Chairman and CEO, Maverick Transportation, Inc., Little Rock, AR EX OFFICIO MEMBERS Thad Allen (Adm., U.S. Coast Guard), Commandant, U.S. Coast Guard, Washington, DC Peter H. Appel, Administrator, Research and Innovative Technology Administration, U.S.DOT J. Randolph Babbitt, Administrator, Federal Aviation Administration, U.S.DOT Rebecca M. Brewster, President and COO, American Transportation Research Institute, Smyrna, GA George Bugliarello, President Emeritus and University Professor, Polytechnic Institute of New York University, Brooklyn; Foreign Secretary, National Academy of Engineering, Washington, DC James E. Caponiti, Acting Deputy Administrator, Maritime Administration, U.S.DOT Cynthia Douglass, Acting Deputy Administrator, Pipeline and Hazardous Materials Safety Administration, U.S.DOT LeRoy Gishi, Chief, Division of Transportation, Bureau of Indian Affairs, U.S. Department of the Interior, Washington, DC Edward R. Hamberger, President and CEO, Association of American Railroads, Washington, DC John C. Horsley, Executive Director, American Association of State Highway and Transportation Officials, Washington, DC Rose A. McMurry, Acting Deputy Administrator, Federal Motor Carrier Safety Administration, U.S.DOT Ronald Medford, Acting Deputy Administrator, National Highway Traffic Safety Administration, U.S.DOT Victor M. Mendez, Administrator, Federal Highway Administration, U.S.DOT William W. Millar, President, American Public Transportation Association, Washington, DC Peter M. Rogoff, Administrator, Federal Transit Administration, U.S.DOT Joseph C. Szabo, Administrator, Federal Railroad Administration, U.S.DOT Polly Trottenberg, Assistant Secretary for Transportation Policy, U.S.DOT Robert L. Van Antwerp (Lt. Gen., U.S. Army), Chief of Engineers and Commanding General, U.S. Army Corps of Engineers, Washington, DC ACRP OVERSIGHT COMMITTEE* CHAIR James Wilding Independent Consultant VICE CHAIR Jeff Hamiel Minneapolis–St. Paul Metropolitan Airports Commission MEMBERS James Crites Dallas–Fort Worth International Airport Richard de Neufville Massachusetts Institute of Technology Kevin C. Dolliole Unison Consulting John K. Duval Beverly Municipal Airport Kitty Freidheim Freidheim Consulting Steve Grossman Jacksonville Aviation Authority Tom Jensen National Safe Skies Alliance Catherine M. Lang Federal Aviation Administration Gina Marie Lindsey Los Angeles World Airports Carolyn Motz Hagerstown Regional Airport Richard Tucker Huntsville International Airport EX OFFICIO MEMBERS Sabrina Johnson U.S. Environmental Protection Agency Richard Marchi Airports Council International—North America Laura McKee Air Transport Association of America Henry Ogrodzinski National Association of State Aviation Officials Melissa Sabatine American Association of Airport Executives Robert E. Skinner, Jr. Transportation Research Board SECRETARY Christopher W. Jenks Transportation Research Board *Membership as of October 2009.*Membership as of October 2009. MASTERS TCRP OVERSIGHT AND PROJECT SELECTION COMMITTEE* CHAIR ANN AUGUST Santee Wateree Regional Transportation Authority MEMBERS JOHN BARTOSIEWICZ McDonald Transit Associates MICHAEL BLAYLOCK Jacksonville Transportation Authority LINDA J. BOHLINGER HNTB Corp. RAUL BRAVO Raul V. Bravo & Associates GREGORY COOK Veolia Transportation TERRY GARCIA CREWS StarTran ANGELA IANNUZZIELLO ENTRA Consultants JOHN INGLISH Utah Transit Authority SHERRY LITTLE Spartan Solutions, LLC JONATHAN H. MCDONALD HNTB Corporation GARY W. MCNEIL GO Transit MICHAEL P. MELANIPHY Motor Coach Industries BRADFORD MILLER Des Moines Area Regional Transit Authority FRANK OTERO PACO Technologies KEITH PARKER VIA Metropolitan Transit PETER ROGOFF FTA JEFFREY ROSENBERG Amalgamated Transit Union RICHARD SARLES Washington Metropolitan Area Transit Authority MICHAEL SCANLON San Mateo County Transit District JAMES STEM United Transportation Union GARY THOMAS Dallas Area Rapid Transit FRANK TOBEY First Transit MATTHEW O. TUCKER North County Transit District PAM WARD Ottumwa Transit Authority ALICE WIGGINS-TOLBERT Parsons Brinckerhoff EX OFFICIO MEMBERS WILLIAM W. MILLAR APTA ROBERT E. SKINNER, JR. TRB JOHN C. HORSLEY AASHTO VICTOR MENDEZ FHWA TDC EXECUTIVE DIRECTOR LOUIS SANDERS APTA SECRETARY CHRISTOPHER W. JENKS TRB *Membership as of December 2010. TRANSPORTATION RESEARCH BOARD 2011 EXECUTIVE COMMITTEE* OFFICERS Chair: Neil J. Pedersen, Administrator, Maryland State Highway Administration, Baltimore Vice Chair: Sandra Rosenbloom, Professor of Planning, University of Arizona, Tucson Executive Director: Robert E. Skinner, Jr., Transportation Research Board MEMBERS J. BARRY BARKER, Executive Director, Transit Authority of River City, Louisville, KY DEBORAH H. BUTLER, Executive Vice President, Planning, and CIO, Norfolk Southern Corporation, Norfolk, VA WILLIAM A.V. CLARK, Professor, Department of Geography, University of California, Los Angeles EUGENE A. CONTI, JR., Secretary of Transportation, North Carolina DOT, Raleigh JAMES M. CRITES, Executive Vice President of Operations, Dallas-Fort Worth International Airport, TX PAULA J. HAMMOND, Secretary, Washington State DOT, Olympia ADIB K. KANAFANI, Cahill Professor of Civil Engineering, University of California, Berkeley SUSAN MARTINOVICH, Director, Nevada DOT, Carson City MICHAEL R. MORRIS, Director of Transportation, North Central Texas Council of Governments, Arlington TRACY L. ROSSER, Vice President, Regi nal General Manager, Wal-Mart Stores, Inc., Mandeville, LA STEVEN T. SCALZO, Chief Operating Officer, Marine Resources Group, Seattle, WA HENRY G. (GERRY) SCHWARTZ, JR., Chairman (retired), Jacobs/Sverdrup Civil, Inc., St. Louis, MO BEVERLY A. SCOTT, General Manager and CEO, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA DAVID SELTZER, Principal, Mercator Adviso s LLC, Philadelphia, PA LAWRENCE A. SELZER, President and CEO, The Conservation Fund, Arlington, VA KUMARES C. SINHA, Olson Distinguished Professor of Civil Engineering, Purdue University, West Lafayette, IN DANIEL SPERLING, Professor of Civil Engineering and Environmental Science and Policy; Director, Institute of Transportation Studies; and Interim Director, Energy Efficiency Center, University of California, D vis KIRK T. STEUDLE, Director, Michigan DOT, Lansing DOUGLAS W. STOTLAR, President and CEO, Con-Way, Inc., Ann Arbor, MI C. MICHAEL WALTON, Ernest H. Cockrell Centennial Chair in Engineering, University of Texas, Austin EX OFFICIO MEMBERS PETER H. APPEL, Administrator, Research and Innovative Technology Administ ation, U.S.DOT J. RANDOLPH BABBITT, Administrator, Federal Aviation Administration, U.S.DOT REBECCA M. BREWSTER, President and COO, American Transportation Research Institute, Smyrna, GA AN E S. FERRO, Administrator, Federal Motor Carrier Safety Administration, U.S.DOT JOHN T. GRAY, Senior Vice President, Policy and Economics, Association of American Railroads, Washington, DC JOHN C. HORSLEY, Executive Director, American Association of State Highway and Transportation Officials, Washington, DC DAVID T. MATSUDA, Deputy Administrator, Maritime Administration, U.S.DOT VICTOR M. MENDEZ, Administrator, Federal Highway Administration, U.S.DOT WILLIAM W. MILLAR, P esident, Am rican Public Transportation Association, Washington, DC TARA O’TOOLE, Under Secretary for Science and Technology, U.S. Department of Homeland Security, Washington, DC ROBERT J. PAPP (Adm., U.S. Coast Guard), Commandant, U.S. Coast Guard, U.S. Department of Homeland Security, Washington, DC CYNTHIA L. QUARTERMAN, Administrator, Pipeline and Hazardous Materials Safety Administration, U.S.DOT PETER M. ROGOFF, Administrator, Federal Transit Administration, U.S.DOT DAVID L. STRICKLAND, Administrator, National Highway Traffic Safety Administration, U.S.DOT JOSEPH C. SZABO, Administrator, Federal Railroad Administration, U.S.DOT POLLY TROTTENBERG, Assistant Secretary for Transportation Policy, U.S.DOT ROBERT L. VAN ANTWERP (Lt. Gen., U.S. Army), Chief of Engineers and Commanding General, U.S. Army C rps of Engineers Washington, DC BARRY R. WALLERSTEIN, Executive Officer, South Coast Air Quality Management District, Diamond Bar, CA *Membership as of March 2011.

TRANSPORTATION RESEARCH BOARD WASHINGTON, D.C. 2011 www.TRB.org TRANS IT COOPERAT IVE RESEARCH PROGRAM TCRP SYNTHESIS 88 Research Sponsored by the Federal Transit Administration in Cooperation with the Transit Development Corporation SubScriber categorieS Public Transportation • Passenger Transportation • Safety and Human Factors • Society Strollers, Carts, and Other Large Items on Buses and Trains A Synthesis of Transit Practice conSultantS JOEY M. GOLDMAN and GAIL MURRAY Nelson/Nygaard Consulting Associates San Francisco, California

TRANSIT COOPERATIVE RESEARCH PROGRAM The nation’s growth and the need to meet mobility, environmental, and energy objectives place demands on public transit systems. Current systems, some of which are old and in need of upgrading, must expand service area, increase service frequency, and improve efficiency to serve these demands. Research is necessary to solve operating prob- lems, to adapt appropriate new technologies from other industries, and to introduce innovations into the transit industry. The Transit Coopera- tive Research Program (TCRP) serves as one of the principal means by which the transit industry can develop innovative near term solutions to meet demands placed on it. The need for TCRP was originally identified in TRB Special Report 213—Research for Public Transit: New Directions, published in 1987 and based on a study sponsored by the Federal Transit Administra- tion (FTA). A report by the American Public Transportation Associa- tion (APTA), Transportation 2000, also recognized the need for local, problem-solving research. TCRP, modeled after the longstanding and successful National Cooperative Highway Research Program, under- takes research and other technical activities in response to the needs of transit service providers. The scope of TCRP includes a variety of transit research fields including planning, service configuration, equip- ment, facilities, operations, human resources, maintenance, policy, and administrative practices. TCRP was established under FTA sponsorship in July 1992. Pro- posed by the U.S. Department of Transportation, TCRP was autho- rized as part of the Intermodal Surface Transportation Efficiency Act of 1991 (ISTEA). On May 13, 1992, a memorandum agreement outlin- ing TCRP operating procedures was executed by the three cooperating organizations: FTA, the National Academy of Sciences, acting through the Transportation Research Board (TRB); and the Transit Develop- ment Corporation, Inc. (TDC), a nonprofit educational and research organization established by APTA. TDC is responsible for forming the independent governing board, designated as the TCRP Oversight and Project Selection (TOPS) Committee. Research problem statements for TCRP are solicited periodically but may be submitted to TRB by anyone at any time. It is the respon- sibility of the TOPS Committee to formulate the research program by identifying the highest priority projects. As part of the evaluation, the TOPS Committee defines funding levels and expected products. Once selected, each project is assigned to an expert panel, appointed by TRB. The panels prepare project statements (requests for propos- als), select contractors, and provide technical guidance and counsel throughout the life of the project. The process for developing research problem statements and selecting research agencies has been used by TRB in managing cooperative research programs since 1962. As in other TRB activities, TCRP project panels serve voluntarily without compensation. Because research cannot have the desired impact if products fail to reach the intended audience, special emphasis is placed on dissemi- nating TCRP results to the intended end users of the research: transit agencies, service providers, and suppliers. TRB provides a series of research reports, syntheses of transit practice, and other supporting material developed by TCRP research. APTA will arrange for work- shops, training aids, field visits, and other activities to ensure that results are implemented by urban and rural transit industry practitioners. The TCRP provides a forum where transit agencies can cooperatively address common operational problems. The TCRP results support and complement other ongoing transit research and training programs. TCRP SYNTHESIS 88 Project J-7, Topic SB-18 ISSN 1073-4880 ISBN 978-0-309-14329-5 Library of Congress Control Number 2010943182 © 2011 Transportation Research Board. COPYRIGHT INFORMATION Authors herein are responsible for the authenticity of their materials and for obtaining written permissions from publishers or persons who own the copyright to any previously published or copyrighted material used herein. Cooperative Research Programs (CRP) grants permission to repro- duce material in this publication for classroom and not-for-profit pur- poses. Permission is given with the understanding that none of the mate- rial will be used to imply TRB, AASHTO, FAA, FHWA, FMCSA, FTA, or Transit Development Corporation endorsement of a particular product, method, or practice. It is expected that those reproducing the material in this document for educational and not-for-profit uses will give appropri- ate acknowledgment of the source of any reprinted or reproduced mate- rial. For other uses of the material, request permission from CRP. NOTICE The project that is the subject of this report was a part of the Tran- sit Cooperative Research Program conducted by the Transportation Research Board with the approval of the Governing Board of the National Research Council. Such approval reflects the Governing Board’s judgment that the project concerned is appropriate with respect to both the purposes and resources of the National Research Council. The members of the technical advisory panel selected to moni- tor this project and to review this report were chosen for recognized scholarly competence and with due consideration for the balance of disciplines appropriate to the project. The opinions and conclusions expressed or implied are those of the research agency that performed the research, and while they have been accepted as appropriate by the technical panel, they are not necessarily those of the Transportation Research Board, the Transit Development Corporation, the National Research Council, or the Federal Transit Administration of the U.S. Department of Transportation. Each report is reviewed and accepted for publication by the techni- cal panel according to procedures established and monitored by the Transportation Research Board Executive Committee and the Gov- erning Board of the National Research Council. The Transportation Research Board of The National Academies, the Transit Development Corporation, the National Research Council, and the Federal Transit Administration (sponsor of the Transit Cooperative Research Program) do not endorse products or manufacturers. Trade or manufacturers’ names appear herein solely because they are considered essential to the clarity and completeness of the project reporting. Published reports of the TRANSIT COOPERATIVE RESEARCH PROGRAM are available from: Transportation Research Board Business Office 500 Fifth Street, NW Washington, DC 20001 and can be ordered through the Internet at: http://www.national-academies.org/trb/bookstore Printed in the United States of America

THE NATIONAL ACADEMIES Advisers to the Nation on Science, Engineering, and Medicine The National Academy of Sciences is a private, nonprofit, self-perpetuating society of distinguished scholars engaged in scientific and engineering research, dedicated to the furtherance of science and technology and to their use for the general welfare. On the authority of the charter granted to it by the Congress in 1863, the Academy has a mandate that requires it to advise the federal government on scientific and technical matters. Dr. Ralph J. Cicerone is president of the National Academy of Sciences. The National Academy of Engineering was established in 1964, under the charter of the National Academy of Sciences, as a parallel organization of outstanding engineers. It is autonomous in its administration and in the selection of its members, sharing with the National Academy of Sciences the responsibility for advising the federal government. The National Academy of Engineering also sponsors engineering programs aimed at meeting national needs, encourages education and research, and recognizes the superior achievements of engineers. Dr. Charles M. Vest is president of the National Academy of Engineering. The Institute of Medicine was established in 1970 by the National Academy of Sciences to secure the ser- vices of eminent members of appropriate professions in the examination of policy matters pertaining to the health of the public. The Institute acts under the responsibility given to the National Academy of Sciences by its congressional charter to be an adviser to the federal government and, on its own initiative, to identify issues of medical care, research, and education. Dr. Harvey V. Fineberg is president of the Institute of Medicine. The National Research Council was organized by the National Academy of Sciences in 1916 to associate the broad community of science and technology with the Academy’s purposes of furthering knowledge and advising the federal government. Functioning in accordance with general policies determined by the Acad- emy, the Council has become the principal operating agency of both the National Academy of Sciences and the National Academy of Engineering in providing services to the government, the public, and the scientific and engineering communities. The Council is administered jointly by both Academies and the Institute of Medicine. Dr. Ralph J. Cicerone and Dr. Charles M. Vest are chair and vice chair, respectively, of the National Research Council. The Transportation Research Board is one of six major divisions of the National Research Council. The mission of the Transportation Research Board is to provide leadership in transportation innovation and prog- ress through research and information exchange, conducted within a setting that is objective, interdisciplinary, and multimodal. The Board’s varied activities annually engage about 7,000 engineers, scientists, and other transportation researchers and practitioners from the public and private sectors and academia, all of whom contribute their expertise in the public interest. The program is supported by state transportation departments, federal agencies including the component administrations of the U.S. Department of Transportation, and other organizations and individuals interested in the development of transportation. www.TRB.org www.national-academies.org

TCRP COMMITTEE FOR PROJECT J-7 CHAIR DWIGHT A. FERRELL Metropolitan Atlanta Rapid Transit Authority MEMBERS DEBRA W. ALEXANDER Capital Area Transportation Authority, Lansing, MI DONNA DeMARTINO San Joaquin Regional Transit District, Stockton, CA MARK W. FUHRMANN Metro Transit–Minneapolis/St. Paul ROBERT H. IRWIN Consultant, Sooke, BC, Canada JEANNE KRIEG Eastern Contra Costa Transit Authority, Antioch, CA PAUL J. LARROUSSE Rutgers, The State University of New Jersey, New Brunswick, NJ DAVID A. LEE Connecticut Transit, Hartford, CT FRANK T. MARTIN Atkins, Tallahassee, FL BRADFORD J. MILLER Des Moines Area Regional Transit Authority HAYWARD M. SEYMORE, III Kitsap Transit, Bremerton, WA FRANK TOBEY First Transit, Inc., Moscow, TN PAM WARD Ottumwa Transit Authority, Ottumwa, IA FTA LIAISON LISA COLBERT Federal Transit Administration MICHAEL BALTES Federal Transit Administration APTA LIAISON KEVIN DOW American Public Transportation Association TRB LIAISON JENNIFER ROSALES Transportation Research Board Acknowledgments: The research that produced this report was performed under TCRP Project J-7 by Nelson\Nygaard Consulting Associates, Inc. Joey Goldman, Principal at Nelson\ Nygaard Consulting Associates, was this project’s Principal Investigator. Mr. Goldman and Gail Murray of Nelson\Nygaard were the key authors of this report. They were supported in this project by Gordon Hansen of Nelson\Nygaard. We are grateful for the assistance provided to us by the members of our Topic Panel. We also appreciate the time and insights given to us by the many transit operators contacted for this research effort. Cover figure: Woman preparing to board bus with baby and collapsed umbrella stroller. (Courtesy of Capital Metro, Austin, Texas) COOPERATIVE RESEARCH PROGRAMS STAFF CHRISTOPHER W. JENKS, Director, Cooperative Research Programs CRAWFORD F. JENCKS, Deputy Director, Cooperative Research Programs GWEN CHISHOLM SMITH, Senior Program Officer EILEEN P. DELANEY, Director of Publications TCRP SYNTHESIS STAFF STEPHEN R. GODWIN, Director for Studies and Special Programs JON M. WILLIAMS, Program Director, IDEA and Synthesis Studies DONNA L. VLASAK, Senior Program Officer DON TIPPMAN, Senior Editor DEMISHA WILLIAMS, Senior Program Assistant DEBBIE IRVIN, Program Associate TOPIC PANEL ALAN R. DANAHER, PB Americas, Inc., Orlando, FL DWIGHT A. FERRELL, Metropolitan Atlanta Rapid Transit Authority OLIVIA JONES, Star Trans, Inc. in Service to Capital Metro, Austin, TX AMY KOVALAN, Chicago Transit Authority WILLIAM P. MORRIS, University of South Florida, Tampa PAUL O’BRIEN, Utah Transit Authority PETER SHAW, Transportation Research Board AARON S. WEINSTEIN, San Francisco Bay Area Rapid Transit District JOHN R. DAY, Federal Transit Authority (Liaison) KAY F. NORDSTROM, Federal Transit Authority (Liaison) CHRISTOPHER NORRIS, Canadian Urban Transit Association (Liaison)

Transit administrators, engineers, and researchers often face problems for which informa- tion already exists, either in documented form or as undocumented experience and prac- tice. This information may be fragmented, scattered, and unevaluated. As a consequence, full knowledge of what has been learned about a problem may not be brought to bear on its solution. Costly research findings may go unused, valuable experience may be overlooked, and due consideration may not be given to recommended practices for solving or alleviat- ing the problem. There is information on nearly every subject of concern to the transit industry. Much of it derives from research or from the work of practitioners faced with problems in their day-to-day work. To provide a systematic means for assembling and evaluating such useful information and to make it available to the entire transit community, the Transit Coopera- tive Research Program Oversight and Project Selection (TOPS) Committee authorized the Transportation Research Board to undertake a continuing study. This study, TCRP Project J-7, “Synthesis of Information Related to Transit Problems,” searches out and synthesizes useful knowledge from all available sources and prepares concise, documented reports on specific topics. Reports from this endeavor constitute a TCRP report series, Synthesis of Transit Practice. This synthesis series reports on current knowledge and practice, in a compact format, without the detailed directions usually found in handbooks or design manuals. Each report in the series provides a compendium of the best knowledge available on those measures found to be the most successful in resolving specific problems. The purpose of this synthesis was to document the state of the practice of transit agencies managing capacity on vehicles carrying customers with large items. The synthesis also includes a discussion of vehicle designs to accommodate these various large items. It was accomplished through a literature review, a transit agency survey, and through interviews with survey respondents who had a particular success, innovation, or experience that high- lighted issues with large items. Forty-two completed surveys were received from 42 transit agencies, a response ratio of 100%. As evidenced by report results, with the exception of wheelchairs and many types of mobility devices, policies regarding bicycles, strollers, carts, and other large items appear to be developed in response to particular circumstances experienced by the transit agen- cies. Six transit agencies’ particular experiences offer more detail about these items, as well as policy considerations. Joey M. Goldman and Gail Murray, Nelson/Nygaard Consulting Associates, San Fran- cisco, California, collected and synthesized the information and wrote the report, under the guidance of a panel of experts in the subject area. The members of the topic panel are acknowledged on the preceding page. This synthesis is an immediately useful document that records the practices that were acceptable within the limitations of the knowledge available at the time of its preparation. As progress in research and practice continues, new knowledge will be added to that now at hand. FOREWORD PREFACE By Donna L. Vlasak Senior Program Officer Transportation Research Board

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TRB’s Transit Cooperative Research Program (TCRP) Synthesis 88: Strollers, Carts, and Other Large Items on Buses and Trains documents the state of the practice of transit agencies managing capacity on vehicles carrying customers with large items. The synthesis also includes a discussion of vehicle designs to accommodate these various large items.

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